Tower Products Incorporated is a specialized broadcast and professional audio supply house serving the technical side of the media industry worldwide. Our customers include NBC, Netflix, the NFL, and other leading brands. We are seeking a Junior Sales & Customer Support Specialist to support customer, sales, and product inquiries for TecNec, Camplex, and related house-brand products. The role involves daily customer contact by email, phone, web inquiry, and in-person interaction, along with lead follow-up, trade show support, and coordination with sales, purchasing, engineering, customer service, and the Brands Manager. This is an entry-to-growth opportunity for someone with strong communication skills, base-level technical/product knowledge, and the willingness to learn deeper product, customer, and market support responsibilities over time. This role offers a practical growth path into broader house-brand sales support, product support, technical support, trade-show support, or brand-management responsibilities.

Key Responsibilities: - Serve as frontline contact for house-brand inquiries received by email, phone, web form, and in-person interaction; respond professionally and escalate complex technical requests when appropriate. - Follow up on branded sales leads from web inquiries, dealer requests, internal referrals, trade shows, and other customer contact points. - Support quotes, product questions, customer records, product notes, and other sales-support tasks for TecNec, Camplex, and related house-brand product lines. - Build working knowledge of common product appl

Tower Products Incorporated is a specialized broadcast and professional audio supply house serving the technical side of the media industry worldwide. Our customers include NBC, Netflix, the NFL, and other leading brands. We are seeking a Junior Sales & Customer Support Specialist to support customer, sales, and product inquiries for TecNec, Camplex, and related house-brand products. The role involves daily customer contact by email, phone, web inquiry, and in-person interaction, along with lead follow-up, trade show support, and coordination with sales, purchasing, engineering, customer service, and the Brands Manager. This is an entry-to-growth opportunity for someone with strong communication skills, base-level technical/product knowledge, and the willingness to learn deeper product, customer, and market support responsibilities over time. This role offers a practical growth path into broader house-brand sales support, product support, technical support, trade-show support, or brand-management responsibilities.

Key Responsibilities: - Serve as frontline contact for house-brand inquiries received by email, phone, web form, and in-person interaction; respond professionally and escalate complex technical requests when appropriate. - Follow up on branded sales leads from web inquiries, dealer requests, internal referrals, trade shows, and other customer contact points. - Support quotes, product questions, customer records, product notes, and other sales-support tasks for TecNec, Camplex, and related house-brand product lines. - Build working knowledge of common product appl