Summary: The Inside Sales Manager supports smaller accounts not assigned to Account Managers and is responsible for growing customer relationships by providing commercial and technical guidance and coordinating cross-functional activities to foster growth, retention, and customer satisfaction.

Responsibilities

1. Provide customer support, including product selection guidance, application support, and coordination with Engineering. 2. Build and maintain strong relationships with existing customers to support retention, growth, and customer satisfaction. 3. Maintain and qualify the active customer list, evaluating whether they should be house accounts or classified in another category. 4. Resolve customer issues related to quality, delivery, service, and overall account support. 5. Manage Customer Engineering Requests, Customer Deviations, and Return Material Authorizations through timely coordination, follow-up, and communication. 6. Support pricing strategy, customer negotiations, quote development, and sales forecasting for house accounts. 7. Conduct customer visits as required based on account size, strategic importance, current projects, growth opportunities, risks, and competitive threats. 8. Make occasional visits to Morrison’s manufacturing plants to review markets, customers, projects, production priorities, and relevant manufacturing activities. 9. Stay informed of industry trends, technology shifts, competitive activity, regulatory changes, and emerging customer requirements. 10. Document customer activity through timely and accurate call re

Track similar jobs

Get email alerts when new roles like this are posted.

Based on: Inside Sales Manager

See how this role matches your resume

Sign in to get an AI match score and personalized feed.

Create account Sign in

More in United States

Sales Remote Europe Remote-first Engineering Fintech

Jobs at Morrison's

1 active role from this employer in the JobMatcher catalog.

All company jobs

About the role

Inside Sales Manager

Summary: The Inside Sales Manager supports smaller accounts not assigned to Account Managers and is responsible for growing customer relationships by providing commercial and technical guidance and coordinating cross-functional activities to foster growth, retention, and customer satisfaction.

Responsibilities

1. Provide customer support, including product selection guidance, application support, and coordination with Engineering. 2. Build and maintain strong relationships with existing customers to support retention, growth, and customer satisfaction. 3. Maintain and qualify the active customer list, evaluating whether they should be house accounts or classified in another category. 4. Resolve customer issues related to quality, delivery, service, and overall account support. 5. Manage Customer Engineering Requests, Customer Deviations, and Return Material Authorizations through timely coordination, follow-up, and communication. 6. Support pricing strategy, customer negotiations, quote development, and sales forecasting for house accounts. 7. Conduct customer visits as required based on account size, strategic importance, current projects, growth opportunities, risks, and competitive threats. 8. Make occasional visits to Morrison’s manufacturing plants to review markets, customers, projects, production priorities, and relevant manufacturing activities. 9. Stay informed of industry trends, technology shifts, competitive activity, regulatory changes, and emerging customer requirements. 10. Document customer activity through timely and accurate call re

Track similar jobs

Get email alerts when new roles like this are posted.

Based on: Inside Sales Manager

See how this role matches your resume

Sign in to get an AI match score and personalized feed.

Create account Sign in

More in United States

Sales Remote Europe Remote-first Engineering Fintech