On-site role based in London, United Kingdom. As an Inside Sales Associate at S&P Dow Jones Indices, you will support the full sales lifecycle by partnering with the Client Coverage and Client Services teams to drive customer satisfaction and adoption within existing accounts. You will respond to inquiries and process licensing, billing, renewals, and usage data in Salesforce, maintain accurate CRM records, and assist with day-to-day account management. You will help identify and qualify leads, support presale discussions with cross-functional teams, and collaborate with Finance, Product Management, Data Product Management, Legal, Pricing Governance, and other stakeholders to ensure seamless sales operations. You will contribute to a robust pipeline by upselling and cross-selling within existing accounts and provide regular KPI updates to the Client Coverage team. A strong candidate will have at least 2 years of relevant experience, excellent communication skills, proficiency with Salesforce and Microsoft Office, and a customer-centric mindset. Fluency in additional European languages is a plus, and a Bachelor\'s degree in a related field is preferred.
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On-site role based in London, United Kingdom. As an Inside Sales Associate at S&P Dow Jones Indices, you will support the full sales lifecycle by partnering with the Client Coverage and Client Services teams to drive customer satisfaction and adoption within existing accounts. You will respond to inquiries and process licensing, billing, renewals, and usage data in Salesforce, maintain accurate CRM records, and assist with day-to-day account management. You will help identify and qualify leads, support presale discussions with cross-functional teams, and collaborate with Finance, Product Management, Data Product Management, Legal, Pricing Governance, and other stakeholders to ensure seamless sales operations. You will contribute to a robust pipeline by upselling and cross-selling within existing accounts and provide regular KPI updates to the Client Coverage team. A strong candidate will have at least 2 years of relevant experience, excellent communication skills, proficiency with Salesforce and Microsoft Office, and a customer-centric mindset. Fluency in additional European languages is a plus, and a Bachelor\'s degree in a related field is preferred.
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Based on: Inside Sales Associate
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