GCGC BIZ LLC, a full-service design-build and construction company specializing in high-quality residential and commercial projects, is seeking a dedicated and professional Customer Support Specialist to join our team. This is an on-site role based in the United States. We deliver comprehensive project management from concept to completion, with a focus on quality craftsmanship, innovative design, and ultimate client satisfaction. The successful candidate will be a crucial link between our clients and our project teams, ensuring a seamless and positive experience throughout the project lifecycle. You will be responsible for providing exceptional support, managing communications, and reinforcing our commitment to excellence.

Key Responsibilities - Serve as the primary point of contact for clients, handling inquiries via phone, email, and in-person meetings with the utmost professionalism. - Provide clients with timely and accurate updates regarding project timelines, progress, and key milestones. - Act as a liaison between clients and internal departments, including project managers, designers, and construction teams, to ensure clear and consistent communication. - Address and resolve any client concerns or issues promptly and effectively, ensuring a satisfactory outcome. - Meticulously maintain and update client records and communications within our company's CRM system. - Gather and document client feedback to contribute to the continuous improvement of our services and processes. - Assist with scheduling client meetings, consultations, and site visits. - Support the proj

GCGC BIZ LLC, a full-service design-build and construction company specializing in high-quality residential and commercial projects, is seeking a dedicated and professional Customer Support Specialist to join our team. This is an on-site role based in the United States. We deliver comprehensive project management from concept to completion, with a focus on quality craftsmanship, innovative design, and ultimate client satisfaction. The successful candidate will be a crucial link between our clients and our project teams, ensuring a seamless and positive experience throughout the project lifecycle. You will be responsible for providing exceptional support, managing communications, and reinforcing our commitment to excellence.

Key Responsibilities - Serve as the primary point of contact for clients, handling inquiries via phone, email, and in-person meetings with the utmost professionalism. - Provide clients with timely and accurate updates regarding project timelines, progress, and key milestones. - Act as a liaison between clients and internal departments, including project managers, designers, and construction teams, to ensure clear and consistent communication. - Address and resolve any client concerns or issues promptly and effectively, ensuring a satisfactory outcome. - Meticulously maintain and update client records and communications within our company's CRM system. - Gather and document client feedback to contribute to the continuous improvement of our services and processes. - Assist with scheduling client meetings, consultations, and site visits. - Support the proj