AO is seeking an entry-level Remote Client Service Representative to join our team. This fully remote role focuses on helping clients understand benefits and coverage options, guiding them through applications and enrollment, and providing ongoing support.

Responsibilities

What We Offer: Qualifications:

Meet with clients virtually via Zoom and phone
Answer questions about benefits and coverage
Explain products, services, and policy information
Assist clients with applications, enrollment, and policy updates
Maintain accurate client records and documentation
Build strong, long-term client relationships through professionalism and service
Participate in ongoing virtual training, mentorship, and leadership development
Learn industry products, systems, and best practices
Collaborate with a supportive remote team
100% remote work within the United States
Flexible scheduling, weekly pay, and performance-based bonuses
Comprehensive training and mentorship, onboarding, and leadership development
Career advancement opportunities
Medical reimbursement program, company-supported life insurance, residual income opportunities
Union-supported work environment, leadership conferences and incentive travel
Modern technology and virtual collaboration tools
Excellent communication and interpersonal skills
Strong customer service and relationship-building abilities
Positive attitude and willingness to learn
Self-motivation and accountability
Ability to work independently in a remote environment
Strong organizational and time-management skills
A

About the role

AO is seeking an entry-level Remote Client Service Representative to join our team. This fully remote role focuses on helping clients understand benefits and coverage options, guiding them through applications and enrollment, and providing ongoing support.

Responsibilities

What We Offer: Qualifications:

Meet with clients virtually via Zoom and phone
Answer questions about benefits and coverage
Explain products, services, and policy information
Assist clients with applications, enrollment, and policy updates
Maintain accurate client records and documentation
Build strong, long-term client relationships through professionalism and service
Participate in ongoing virtual training, mentorship, and leadership development
Learn industry products, systems, and best practices
Collaborate with a supportive remote team
100% remote work within the United States
Flexible scheduling, weekly pay, and performance-based bonuses
Comprehensive training and mentorship, onboarding, and leadership development
Career advancement opportunities
Medical reimbursement program, company-supported life insurance, residual income opportunities
Union-supported work environment, leadership conferences and incentive travel
Modern technology and virtual collaboration tools
Excellent communication and interpersonal skills
Strong customer service and relationship-building abilities
Positive attitude and willingness to learn
Self-motivation and accountability
Ability to work independently in a remote environment
Strong organizational and time-management skills
A