Osmo, a digital olfaction company headquartered in Elizabeth, New Jersey, United States, is seeking a Client Program Manager, Product Development. The role will own the post-launch handoff, serving as the primary operational contact for assigned customers and coordinating across Manufacturing, Procurement, Product Development, Quality, and Turnkey Delivery to ensure alignment with customer commitments. Responsibilities include tracking material availability and production readiness, managing end-to-end orders, flagging constraints before delays, leading escalation discussions, and identifying operational risks with mitigation plans. The role requires 8+ years of experience in customer success, operations, manufacturing coordination, supply chain, or project management, ideally in fragrance and flavor industries. Candidates should be comfortable working both with customer-facing programs and plant-facing operations and possess strong cross-functional communication skills and organizational abilities. A background in contract manufacturing, production planning, ERP/CRM systems, and prior product launches is advantageous. Osmo offers growth opportunities, competitive compensation, and a comprehensive benefits package.

Osmo, a digital olfaction company headquartered in Elizabeth, New Jersey, United States, is seeking a Client Program Manager, Product Development. The role will own the post-launch handoff, serving as the primary operational contact for assigned customers and coordinating across Manufacturing, Procurement, Product Development, Quality, and Turnkey Delivery to ensure alignment with customer commitments. Responsibilities include tracking material availability and production readiness, managing end-to-end orders, flagging constraints before delays, leading escalation discussions, and identifying operational risks with mitigation plans. The role requires 8+ years of experience in customer success, operations, manufacturing coordination, supply chain, or project management, ideally in fragrance and flavor industries. Candidates should be comfortable working both with customer-facing programs and plant-facing operations and possess strong cross-functional communication skills and organizational abilities. A background in contract manufacturing, production planning, ERP/CRM systems, and prior product launches is advantageous. Osmo offers growth opportunities, competitive compensation, and a comprehensive benefits package.