Schwarz Digits, the IT and digital division of Schwarz Group, builds the technological foundation for digital sovereignty in Europe. We develop and manage IT infrastructures for the Lidl and Kaufland retail divisions, as well as Schwarz Production and PreZero, and also operate as an independent provider to support companies across Europe in digital transformation. We bundle our core services in Cloud, Cyber Security, Data & AI, Communication, and Workspace. Join us and contribute to digital sovereignty in Europe. You will work at the intersection of agility and security: you will benefit from fast decision-making processes, enjoy genuine creative freedom in your projects, and build upon the stable foundation of the Schwarz Group.

Business Analyst - IT-Service Management - ServiceNow Reporting

Your tasks: - Act as consultant for process expert departments on topics related to key figures - Create and manage reports and dashboards in ServiceNow - Manage and quality assure the existing reporting system - Optimize the management of our operational units through understandable and clear solutions - Be part of a motivated, international team

Your profile: - University degree in Information Technology or similar - Experience in the field of reporting, performance analysis and statistics - Experience in using or administering ServiceNow - Familiarity with ITIL Foundation - Understanding of service and support processes - Strong analytical thinking and ability to recognize connections and dependencies between processes - Ability to evaluate, review and test your own work - Abilit

Schwarz Digits, the IT and digital division of Schwarz Group, builds the technological foundation for digital sovereignty in Europe. We develop and manage IT infrastructures for the Lidl and Kaufland retail divisions, as well as Schwarz Production and PreZero, and also operate as an independent provider to support companies across Europe in digital transformation. We bundle our core services in Cloud, Cyber Security, Data & AI, Communication, and Workspace. Join us and contribute to digital sovereignty in Europe. You will work at the intersection of agility and security: you will benefit from fast decision-making processes, enjoy genuine creative freedom in your projects, and build upon the stable foundation of the Schwarz Group.

Business Analyst - IT-Service Management - ServiceNow Reporting

Your tasks: - Act as consultant for process expert departments on topics related to key figures - Create and manage reports and dashboards in ServiceNow - Manage and quality assure the existing reporting system - Optimize the management of our operational units through understandable and clear solutions - Be part of a motivated, international team

Your profile: - University degree in Information Technology or similar - Experience in the field of reporting, performance analysis and statistics - Experience in using or administering ServiceNow - Familiarity with ITIL Foundation - Understanding of service and support processes - Strong analytical thinking and ability to recognize connections and dependencies between processes - Ability to evaluate, review and test your own work - Abilit