Business Analyst, Customer Intelligence

METRO Deutschland GmbH

RemotePosted July 22, 2026

About the role

METRO Deutschland GmbH, with more than 10,000 engaged employees, 102 stores and 11 delivery depots across Germany, serves approximately three million customers from the hospitality and large-consumer sectors who rely on our diverse range and first-class services. Our employees are central to our success, and we are proud that our diverse teams contribute to METRO's daily achievements.

Business Analyst, Customer Intelligence

METRO Deutschland GmbH

RemotePosted July 22, 2026

About the role

METRO Deutschland GmbH, with more than 10,000 engaged employees, 102 stores and 11 delivery depots across Germany, serves approximately three million customers from the hospitality and large-consumer sectors who rely on our diverse range and first-class services. Our employees are central to our success, and we are proud that our diverse teams contribute to METRO's daily achievements.

Position: Business Analyst, Customer Intelligence

Responsibilities

Qualifications:

Analysis: You will analyze and evaluate sales activities and their impact on our customers. Using complex SQL queries, robust data analyses, and meaningful reporting and dashboards, you will provide the data foundation for decision making.
Concept/Development: You will continue to develop KPIs, reports and tools to continuously enhance our analytical control instruments.
Advisory: With analytical thinking, you will support departments with data-based action recommendations and help further develop our sales governance.
Multichannel: As customers operate across channels, you will gain insights into the processes and specifics of delivery service and the online marketplace, and learn about different sales channels and their requirements.
Education: You have completed a degree with a strong analytical and quantitative focus (e.g., economics, business informatics, industrial engineering).
Expertise & Experience: You have some practical experience in data analysis, reporting or in developing analytical questions.
IT: You have solid MS Office skills, especially Excel, and have experience with SQL, Py

Responsibilities

Qualifications:

Analysis: You will analyze and evaluate sales activities and their impact on our customers. Using complex SQL queries, robust data analyses, and meaningful reporting and dashboards, you will provide the data foundation for decision making.
Concept/Development: You will continue to develop KPIs, reports and tools to continuously enhance our analytical control instruments.
Advisory: With analytical thinking, you will support departments with data-based action recommendations and help further develop our sales governance.
Multichannel: As customers operate across channels, you will gain insights into the processes and specifics of delivery service and the online marketplace, and learn about different sales channels and their requirements.
Education: You have completed a degree with a strong analytical and quantitative focus (e.g., economics, business informatics, industrial engineering).
Expertise & Experience: You have some practical experience in data analysis, reporting or in developing analytical questions.
IT: You have solid MS Office skills, especially Excel, and have experience with SQL, Py

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