FACT-Finder develops product-discovery technology for eCommerce and its Next Generation and Infinity products are used by leading online shops across Europe. Both products are moving toward a modern, hybrid platform based on Kubernetes and Harvester, with the option to scale fully to the cloud in the medium term. As a Senior Site Reliability Engineer (SRE), you will ensure our systems stay fast, available, and scalable during this transformation. You will work with the hosting team and experienced engineers and actively shape the path to a modern SaaS company.
FACT-Finder develops product-discovery technology for eCommerce and its Next Generation and Infinity products are used by leading online shops across Europe. Both products are moving toward a modern, hybrid platform based on Kubernetes and Harvester, with the option to scale fully to the cloud in the medium term. As a Senior Site Reliability Engineer (SRE), you will ensure our systems stay fast, available, and scalable during this transformation. You will work with the hosting team and experienced engineers and actively shape the path to a modern SaaS company.
Your responsibilities: - Define and own SLOs, SLIs, and error budgets for both products and make data-driven decisions about reliability and performance. - Drive incident response: fast detection, clear communication, blameless postmortems, and sustainable follow-ups. - Reduce manual toil through automation and GitOps (e.g., Argo CD / Flux) and build self-healing and self-service capabilities. - Support the development of a NG Search Operator (Custom Kubernetes Operator / CRDs) and the introduction of auto-scaling (HPA, VPA, KEDA, Cluster Autoscaler). - Advance our observability: metrics, logs, traces, alerting, and runbooks that truly help on-call engineers. - Plan capacity and costs across on-premises (Frankfurt, Stockholm) and cloud, including burst scenarios in the public cloud. - Leverage AI tools to improve diagnosis, alerting, and operational workflows.
Your profile: - Experience as an SRE, infrastructure, or production engineer in a SaaS or platform environment – or a strong software/operations bac
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Your responsibilities: - Define and own SLOs, SLIs, and error budgets for both products and make data-driven decisions about reliability and performance. - Drive incident response: fast detection, clear communication, blameless postmortems, and sustainable follow-ups. - Reduce manual toil through automation and GitOps (e.g., Argo CD / Flux) and build self-healing and self-service capabilities. - Support the development of a NG Search Operator (Custom Kubernetes Operator / CRDs) and the introduction of auto-scaling (HPA, VPA, KEDA, Cluster Autoscaler). - Advance our observability: metrics, logs, traces, alerting, and runbooks that truly help on-call engineers. - Plan capacity and costs across on-premises (Frankfurt, Stockholm) and cloud, including burst scenarios in the public cloud. - Leverage AI tools to improve diagnosis, alerting, and operational workflows.
Your profile: - Experience as an SRE, infrastructure, or production engineer in a SaaS or platform environment – or a strong software/operations bac
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Based on: Senior Site Reliability Engineer
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