Overview: Lead Site Reliability Engineer at JPMorgan Chase within the Corporate Technology Team. This leadership role focuses on resiliency design, incident management, and mentoring engineers across multiple technical domains.

Responsibilities

Qualifications:

Model and champion site reliability culture and practices; document and share knowledge within the organization via internal forums and communities of practice.
Lead initiatives to improve the reliability and stability of applications and platforms using data-driven analytics to improve service levels, proactively identifying and solving bottlenecks in areas of expertise.
Drive collaboration with stakeholders to identify service level indicators and establish reasonable service level objectives and error budgets with customers.
Utilize enterprise-approved AI capabilities to accelerate major-incident triage, troubleshooting, and post-incident analysis, handling operational data according to sensitivity and security requirements.
Serve as the main point of contact during major incidents for your application, identifying and solving issues quickly to avoid financial loss.
Provide a high level of technical expertise and mentorship to other engineers.
Lead reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (CI/CD quality checks, test/validation automation, operational readiness), ensuring traceability, resiliency, and security controls.
Formal training or certification in SRE co

About the role

Lead Site Reliability Engineer – Columbus, Ohio, United States (On-site)

Overview: Lead Site Reliability Engineer at JPMorgan Chase within the Corporate Technology Team. This leadership role focuses on resiliency design, incident management, and mentoring engineers across multiple technical domains.

Responsibilities

Qualifications:

Model and champion site reliability culture and practices; document and share knowledge within the organization via internal forums and communities of practice.
Lead initiatives to improve the reliability and stability of applications and platforms using data-driven analytics to improve service levels, proactively identifying and solving bottlenecks in areas of expertise.
Drive collaboration with stakeholders to identify service level indicators and establish reasonable service level objectives and error budgets with customers.
Utilize enterprise-approved AI capabilities to accelerate major-incident triage, troubleshooting, and post-incident analysis, handling operational data according to sensitivity and security requirements.
Serve as the main point of contact during major incidents for your application, identifying and solving issues quickly to avoid financial loss.
Provide a high level of technical expertise and mentorship to other engineers.
Lead reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (CI/CD quality checks, test/validation automation, operational readiness), ensuring traceability, resiliency, and security controls.
Formal training or certification in SRE co

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