RISK inc, an international iGaming company, is seeking a CRM Manager to join our team. You will plan and execute CRM campaigns across the casino and sportsbook verticals; manage activation, retention, and reactivation; and build player segments from behavioral and transactional data. Responsibilities include developing personalized communications and offers, designing and running A/B tests to improve engagement, conversion, and retention, and monitoring campaign performance. You will analyze core CRM metrics and translate insights into concrete actions that improve results across both verticals, while supporting the transition from manual campaigns to automated retention flows. You will also process and prioritize stakeholder requests and collaborate closely with Product, Marketing, Analytics, and VIP teams. Qualifications: 2+ years of hands-on CRM experience in iGaming (casino and/or sportsbook); solid understanding of bonus mechanics and lifecycle funnels; proven segmentation and personalized communication skills; hands-on experience with CRM automation platforms; strong analytical skills and ability to derive actionable insights from large datasets; and intermediate English. What will help you succeed: analytical, data-driven decision-making, proactive mindset, and a genuine interest in improving player engagement and retention in iGaming. Benefits include a comprehensive cafeteria of allowances and services, Home Office setup assistance, health and wellness programs, language courses, and more. This role is remote-only.

RISK inc, an international iGaming company, is seeking a CRM Manager to join our team. You will plan and execute CRM campaigns across the casino and sportsbook verticals; manage activation, retention, and reactivation; and build player segments from behavioral and transactional data. Responsibilities include developing personalized communications and offers, designing and running A/B tests to improve engagement, conversion, and retention, and monitoring campaign performance. You will analyze core CRM metrics and translate insights into concrete actions that improve results across both verticals, while supporting the transition from manual campaigns to automated retention flows. You will also process and prioritize stakeholder requests and collaborate closely with Product, Marketing, Analytics, and VIP teams. Qualifications: 2+ years of hands-on CRM experience in iGaming (casino and/or sportsbook); solid understanding of bonus mechanics and lifecycle funnels; proven segmentation and personalized communication skills; hands-on experience with CRM automation platforms; strong analytical skills and ability to derive actionable insights from large datasets; and intermediate English. What will help you succeed: analytical, data-driven decision-making, proactive mindset, and a genuine interest in improving player engagement and retention in iGaming. Benefits include a comprehensive cafeteria of allowances and services, Home Office setup assistance, health and wellness programs, language courses, and more. This role is remote-only.