Position: Retail Sales Manager, Wylie, Texas (on-site). The Retail Sales Manager is responsible for the store’s overall operations and sales performance. This on-site role in Wylie, Texas leads the team of Mobile Experts and Assistant Store Managers, drives store sales, and ensures exceptional customer service while maintaining policy compliance. Key responsibilities include achieving monthly performance quotas, enforcing company policies and procedures, and ensuring compliance with CPNI and PII. You will manage daily operations, labor scheduling and budgets, monitor inventory and cash handling, and uphold loss prevention standards. Maintain positive relationships with the landlord and neighboring tenants to sustain a professional store environment. Lead training and development, ensure timely onboarding of new hires, conduct regular coaching 1:1s, and drive accountability through performance reviews. Use reporting tools such as Power BI, Tableau, Viva, Cornerstone, Slack, and Citrix to monitor performance and guide decisions. Respond to customer escalations, perform outbound calls, and ensure timely follow-up with customers. Qualifications include being 18+ years old, legally permitted to work in the United States, and successful background checks. The role requires flexibility to work nights, weekends, and holidays and to travel if needed.

Position: Retail Sales Manager, Wylie, Texas (on-site). The Retail Sales Manager is responsible for the store’s overall operations and sales performance. This on-site role in Wylie, Texas leads the team of Mobile Experts and Assistant Store Managers, drives store sales, and ensures exceptional customer service while maintaining policy compliance. Key responsibilities include achieving monthly performance quotas, enforcing company policies and procedures, and ensuring compliance with CPNI and PII. You will manage daily operations, labor scheduling and budgets, monitor inventory and cash handling, and uphold loss prevention standards. Maintain positive relationships with the landlord and neighboring tenants to sustain a professional store environment. Lead training and development, ensure timely onboarding of new hires, conduct regular coaching 1:1s, and drive accountability through performance reviews. Use reporting tools such as Power BI, Tableau, Viva, Cornerstone, Slack, and Citrix to monitor performance and guide decisions. Respond to customer escalations, perform outbound calls, and ensure timely follow-up with customers. Qualifications include being 18+ years old, legally permitted to work in the United States, and successful background checks. The role requires flexibility to work nights, weekends, and holidays and to travel if needed.