QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. Role overview: The Key Account Manager will provide an elevated customer experience in support of QXO's sales efforts by collaborating with the branch manager and outside sales representatives to continually improve the service offering. They will manage the end-to-end order management process by tracking orders, checking stock availability, suggesting complementary products, and collecting customer feedback. The Key Account Manager will act as the primary point of contact for key customers during issue resolution via calls and emails, and will partner with outside sales representatives to develop strategies to become the leading roofing distributor by maintaining strong relationships with key customers. They will engage with manufacturers to stay informed about products and educate customers, and will make strategic recommendations to drive private label products and digital penetration (QXO PRO+). They will resolve day-to-day issues quickly, efficiently, and safely. Candidate profile: Minimum 4+ years of relevant sales or customer service experience; knowledge of residential roofing or c

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. Role overview: The Key Account Manager will provide an elevated customer experience in support of QXO's sales efforts by collaborating with the branch manager and outside sales representatives to continually improve the service offering. They will manage the end-to-end order management process by tracking orders, checking stock availability, suggesting complementary products, and collecting customer feedback. The Key Account Manager will act as the primary point of contact for key customers during issue resolution via calls and emails, and will partner with outside sales representatives to develop strategies to become the leading roofing distributor by maintaining strong relationships with key customers. They will engage with manufacturers to stay informed about products and educate customers, and will make strategic recommendations to drive private label products and digital penetration (QXO PRO+). They will resolve day-to-day issues quickly, efficiently, and safely. Candidate profile: Minimum 4+ years of relevant sales or customer service experience; knowledge of residential roofing or c