Zensar is seeking a CRM Business Analyst in Harrisburg, PA (United States) for a remote position to analyze market strategies, customer data, and business intelligence to support CRM initiatives. The role involves synthesizing trends, delivering standard and custom reports, maintaining BI tools and dashboards, and collaborating with cross-functional teams to turn insights into actionable business decisions. Responsibilities include: analyzing competitive market strategies and related product trends; synthesizing BI data to support strategic recommendations; identifying and monitoring customers and market segments; maintaining or updating BI databases, dashboards, and reporting outputs; and disseminating information about tools, reports, or metadata enhancements. Zensar is an equal opportunity employer; all qualified applicants will be considered without regard to age, race, creed, color, religion, sex, national origin, or other protected characteristics.

Zensar is seeking a CRM Business Analyst in Harrisburg, PA (United States) for a remote position to analyze market strategies, customer data, and business intelligence to support CRM initiatives. The role involves synthesizing trends, delivering standard and custom reports, maintaining BI tools and dashboards, and collaborating with cross-functional teams to turn insights into actionable business decisions. Responsibilities include: analyzing competitive market strategies and related product trends; synthesizing BI data to support strategic recommendations; identifying and monitoring customers and market segments; maintaining or updating BI databases, dashboards, and reporting outputs; and disseminating information about tools, reports, or metadata enhancements. Zensar is an equal opportunity employer; all qualified applicants will be considered without regard to age, race, creed, color, religion, sex, national origin, or other protected characteristics.