Manage and grow a team of Cloud Operations Engineers, including hiring, onboarding, performance management, and career development
Own team-level operational outcomes: fleet reliability SLOs, error budgets, incident response quality, and customer environment lifecycle health across Azure, AWS, and GCP
Manage and grow a team of Cloud Operations Engineers, including hiring, onboarding, performance management, and career development
Own team-level operational outcomes: fleet reliability SLOs, error budgets, incident response quality, and customer environment lifecycle health across Azure, AWS, and GCP
Balance workload and the on-call rotation (PagerDuty) fairly across the team, protecting against burnout while maintaining coverage
Set and communicate team priorities across ad-hoc customer work, planned fleet initiatives, and technical debt reduction
Act as escalation point and executive sponsor for major incidents affecting the customer cloud fleet
Partner with technical leadership and architects on technical direction, including Terraform standards, multi-tenant isolation, and cloud-to-OT connectivity, without owning hands-on implementation
Own the team's contribution to audit and compliance programs (FedRAMP, SOC2), ensuring evidence collection and controls work gets resourced and prioritized
Manage cloud cost accountability (FinOps) for the team's areas of ownership, partnering with Finance and leadership on budget and optimization
Ensure the team effectively uses core tooling like Datadog and Tailscale for observability and connectivity across the fleet
Represent Cloud Operations in cross-team planning with adjacent teams (Security, Product Engineering, Support) and enforce clean work-intake so requests come through the team lead rather than ad hoc t
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Based on: Cloud Operations Engineering Manager
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Balance workload and the on-call rotation (PagerDuty) fairly across the team, protecting against burnout while maintaining coverage
Set and communicate team priorities across ad-hoc customer work, planned fleet initiatives, and technical debt reduction
Act as escalation point and executive sponsor for major incidents affecting the customer cloud fleet
Partner with technical leadership and architects on technical direction, including Terraform standards, multi-tenant isolation, and cloud-to-OT connectivity, without owning hands-on implementation
Own the team's contribution to audit and compliance programs (FedRAMP, SOC2), ensuring evidence collection and controls work gets resourced and prioritized
Manage cloud cost accountability (FinOps) for the team's areas of ownership, partnering with Finance and leadership on budget and optimization
Ensure the team effectively uses core tooling like Datadog and Tailscale for observability and connectivity across the fleet
Represent Cloud Operations in cross-team planning with adjacent teams (Security, Product Engineering, Support) and enforce clean work-intake so requests come through the team lead rather than ad hoc t
Track similar jobs
Get email alerts when new roles like this are posted.
Based on: Cloud Operations Engineering Manager
See how this role matches your resume
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