Peak Technologies, Inc. is seeking a Service Account Manager to manage a portfolio of client accounts, ensure high levels of customer satisfaction, and drive revenue growth through upselling and cross-selling. The role requires strong account management skills, excellent communication, and a proven track record of meeting or exceeding sales targets. Responsibilities include serving as the primary point of contact for client inquiries, building and maintaining long-term relationships, developing strategic account plans, identifying opportunities for upsell and cross-sell, collaborating with internal teams (sales, marketing, and product development), delivering regular performance reports, monitoring industry trends, and addressing customer concerns promptly. The position is remote in the United States. Qualifications include a Bachelor's degree in business administration, marketing, or a related field; proven experience in account management, sales, or customer service; strong communication, negotiation, and interpersonal skills; ability to build relationships with clients and internal stakeholders; proficiency in Microsoft Office and CRM software; willingness to travel occasionally. Primary language is English; additional languages include Spanish, French, and Dutch. Role does not supervise direct or indirect reports. Working relationships include internal and external customers. This is an equal opportunity employer posting, and Peak Technologies, Inc. fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin,
Peak Technologies, Inc. is seeking a Service Account Manager to manage a portfolio of client accounts, ensure high levels of customer satisfaction, and drive revenue growth through upselling and cross-selling. The role requires strong account management skills, excellent communication, and a proven track record of meeting or exceeding sales targets. Responsibilities include serving as the primary point of contact for client inquiries, building and maintaining long-term relationships, developing strategic account plans, identifying opportunities for upsell and cross-sell, collaborating with internal teams (sales, marketing, and product development), delivering regular performance reports, monitoring industry trends, and addressing customer concerns promptly. The position is remote in the United States. Qualifications include a Bachelor's degree in business administration, marketing, or a related field; proven experience in account management, sales, or customer service; strong communication, negotiation, and interpersonal skills; ability to build relationships with clients and internal stakeholders; proficiency in Microsoft Office and CRM software; willingness to travel occasionally. Primary language is English; additional languages include Spanish, French, and Dutch. Role does not supervise direct or indirect reports. Working relationships include internal and external customers. This is an equal opportunity employer posting, and Peak Technologies, Inc. fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin,
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