phData is a remote-first data and AI consultancy. As a Senior Business Analyst, you will bridge complex business challenges with innovative AI-enabled solutions, guiding stakeholders through AI and digital transformations to ensure every technology investment delivers measurable business value.

Core Responsibilities - Executive & Stakeholder Discovery: Lead high-impact interviews and workshops with Executives, IT, and Business Stakeholders to uncover root-cause problems and define project vision, scope, and success metrics. Align solutions with enterprise business strategy and clear outcomes. - Process & Value Stream Design: Map As-Is and To-Be value streams and business processes. Identify bottlenecks and automation/AI opportunities, distinguishing full automation from human-augmented workflows. Quantify benefits (cycle time, error reduction, capacity, CSAT) to support prioritization. - Requirements for Data, AI & GenAI: Elicit, analyze, and document functional and non-functional requirements, user stories, and acceptance criteria, including for AI/ML and GenAI features. Capture business rules, decision logic, and user journeys. Define data requirements (sources, quality, latency, privacy constraints). Specify model behavior, guardrails, and human-in-the-loop interactions. Address non-functional needs (performance, explainability, auditability, SLAs). - Delivery, Change & Outcomes: Navigate complex organizational hierarchies and goals to build consensus. Support experimentation and rollout (PoCs, pilots), including test design, feedback loops, training, SOP updates, and c

phData is a remote-first data and AI consultancy. As a Senior Business Analyst, you will bridge complex business challenges with innovative AI-enabled solutions, guiding stakeholders through AI and digital transformations to ensure every technology investment delivers measurable business value.

Core Responsibilities - Executive & Stakeholder Discovery: Lead high-impact interviews and workshops with Executives, IT, and Business Stakeholders to uncover root-cause problems and define project vision, scope, and success metrics. Align solutions with enterprise business strategy and clear outcomes. - Process & Value Stream Design: Map As-Is and To-Be value streams and business processes. Identify bottlenecks and automation/AI opportunities, distinguishing full automation from human-augmented workflows. Quantify benefits (cycle time, error reduction, capacity, CSAT) to support prioritization. - Requirements for Data, AI & GenAI: Elicit, analyze, and document functional and non-functional requirements, user stories, and acceptance criteria, including for AI/ML and GenAI features. Capture business rules, decision logic, and user journeys. Define data requirements (sources, quality, latency, privacy constraints). Specify model behavior, guardrails, and human-in-the-loop interactions. Address non-functional needs (performance, explainability, auditability, SLAs). - Delivery, Change & Outcomes: Navigate complex organizational hierarchies and goals to build consensus. Support experimentation and rollout (PoCs, pilots), including test design, feedback loops, training, SOP updates, and c