What you will do: - Strategic management and consulting: autonomously lead the end-to-end direction of key accounts and complex projects; act as the main interlocutor between the client and the studio, maintaining fluent dialogue with the client. - Executive engagement: lead periodic executive meetings to present progress, collect feedback, and reinforce client loyalty. - Growth and profitability: identify and implement high-impact upsell and cross-sell opportunities under business leadership supervision to maximize billing and profitability of your portfolio; plan, supervise, and optimize internal and external resources, strictly safeguarding margins, timelines, costs, and overall profitability. - Analysis and KPI governance: analyze reports and metrics to validate the achievement of global business KPIs, proposing strategic pivots when necessary. - Leadership, team and support: anticipate and independently resolve incidents or risks; supervise, support, and guide the internal team and junior/mid-level account professionals, acting as a reference and methodological pillar. - Cross-functional collaboration: work with the commercial and strategy teams on pitches and proposals to win new business (New Business); regularly report to Operations leadership on the

What you will do: - Strategic management and consulting: autonomously lead the end-to-end direction of key accounts and complex projects; act as the main interlocutor between the client and the studio, maintaining fluent dialogue with the client. - Executive engagement: lead periodic executive meetings to present progress, collect feedback, and reinforce client loyalty. - Growth and profitability: identify and implement high-impact upsell and cross-sell opportunities under business leadership supervision to maximize billing and profitability of your portfolio; plan, supervise, and optimize internal and external resources, strictly safeguarding margins, timelines, costs, and overall profitability. - Analysis and KPI governance: analyze reports and metrics to validate the achievement of global business KPIs, proposing strategic pivots when necessary. - Leadership, team and support: anticipate and independently resolve incidents or risks; supervise, support, and guide the internal team and junior/mid-level account professionals, acting as a reference and methodological pillar. - Cross-functional collaboration: work with the commercial and strategy teams on pitches and proposals to win new business (New Business); regularly report to Operations leadership on the