Galloway Ridge, a continuing care retirement community, is seeking a Resident Experience & Marketing Manager to support the marketing and sales team in maintaining occupancy. This role will coordinate sales leads, manage marketing initiatives, liaise with the external marketing agency, and handle budgeting and reporting duties.

Resident Experience & Marketing Manager

Galloway Ridge, a continuing care retirement community, is seeking a Resident Experience & Marketing Manager to support the marketing and sales team in maintaining occupancy. This role will coordinate sales leads, manage marketing initiatives, liaise with the external marketing agency, and handle budgeting and reporting duties.

Responsibilities

Support the Senior Sales Advisor and Sales Advisor by fielding inquiries, routing leads, and providing initial information to prospective residents.
Enter leads into Salesforce and manage the Marketing and Sales team calendar; schedule appointments and communicate daily activities.
Maintain waitlist documentation, including recording, filing, and accounting; support the depositor-to-resident process (submitting medical and executive director reviews, oversight of approval letters, and data entry into PCC).
Ensure necessary documents and supplies are available to the Marketing and Sales Team.
Prepare accurate statistical reports using spreadsheets and data from Salesforce, Marketing Cloud, and our digital marketing agency.
Support marketing initiatives to drive occupancy by ensuring sufficient marketing qualified leads (MQLs) and sales qualified leads (SQLs).
Liaise with the marketing agency to support multi-channel marketing efforts (digital, social, and print).
Manage in-house design and copy projects while maintaining brand integrity; ensure quality of printed materials.
Assist with special projects and presentat

Responsibilities

Support the Senior Sales Advisor and Sales Advisor by fielding inquiries, routing leads, and providing initial information to prospective residents.
Enter leads into Salesforce and manage the Marketing and Sales team calendar; schedule appointments and communicate daily activities.
Maintain waitlist documentation, including recording, filing, and accounting; support the depositor-to-resident process (submitting medical and executive director reviews, oversight of approval letters, and data entry into PCC).
Ensure necessary documents and supplies are available to the Marketing and Sales Team.
Prepare accurate statistical reports using spreadsheets and data from Salesforce, Marketing Cloud, and our digital marketing agency.
Support marketing initiatives to drive occupancy by ensuring sufficient marketing qualified leads (MQLs) and sales qualified leads (SQLs).
Liaise with the marketing agency to support multi-channel marketing efforts (digital, social, and print).
Manage in-house design and copy projects while maintaining brand integrity; ensure quality of printed materials.
Assist with special projects and presentat

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