Marketing Database & Analytics Manager Job Type: On-site

Position overview: Under the direction of the Director of Marketing, the Marketing Database & Analytics Manager is responsible for the strategic development, execution, and oversight of the marketing database and data warehouse. This role oversees all database marketing operations, develops reporting and dashboards, manages data standards, and partners with operational leaders to translate data into actionable items to maximize incremental revenue and ROI for Spokane Tribe Resort & Casino (STRC). The manager is the primary steward of property data, ensuring the integrity, security, performance, and maintenance of the data warehouse, leads the casino database marketing team, ensures integrity and security of CMS data, and owns reinvestment and segmentation strategy.

Key responsibilities: - Promote and support excellence in STRC's service and ethics - Ensure compliance with gaming regulations, internal controls, and policies - Lead the database and analytics team; oversee scheduling, training, performance management; participate in hiring decisions - Manage data warehouse structure, integrity, security, performance, maintenance; manage data flows from CMS and other sources - Establish data standards, definitions, governance, data quality, access controls, and documentation - Own reinvestment matrix, including tier benefits, point earning/delivery, discounts, and reinvestment mechanisms; report for ROI - Develop, manage, and analyze database marketing systems; monitor

Marketing Database & Analytics Manager Job Type: On-site

Position overview: Under the direction of the Director of Marketing, the Marketing Database & Analytics Manager is responsible for the strategic development, execution, and oversight of the marketing database and data warehouse. This role oversees all database marketing operations, develops reporting and dashboards, manages data standards, and partners with operational leaders to translate data into actionable items to maximize incremental revenue and ROI for Spokane Tribe Resort & Casino (STRC). The manager is the primary steward of property data, ensuring the integrity, security, performance, and maintenance of the data warehouse, leads the casino database marketing team, ensures integrity and security of CMS data, and owns reinvestment and segmentation strategy.

Key responsibilities: - Promote and support excellence in STRC's service and ethics - Ensure compliance with gaming regulations, internal controls, and policies - Lead the database and analytics team; oversee scheduling, training, performance management; participate in hiring decisions - Manage data warehouse structure, integrity, security, performance, maintenance; manage data flows from CMS and other sources - Establish data standards, definitions, governance, data quality, access controls, and documentation - Own reinvestment matrix, including tier benefits, point earning/delivery, discounts, and reinvestment mechanisms; report for ROI - Develop, manage, and analyze database marketing systems; monitor