Director, Program Manager (PSOC) – Bellevue, WA, United States (Remote). The Director, Program Manager leads a global program management function for a multi-region security operations program supporting a large datacenter client. You will establish governance, operating rhythms, and delivery standards; provide executive reporting; coordinate across security operations, business operations, and other functions; and ensure strategic priorities are translated into measurable outcomes with consistency, pace, and operational excellence. As a senior leader on the leadership team, you will direct a team of international managers, maintain precise and timely communication with internal leaders, partners, and customers, and drive enterprise analytics and reporting to improve service quality, operational efficiency and business results. Responsibilities include building the operating rhythm, workflows, and governance to move work quickly across global teams; developing managers with clear ownership, pace, judgment, and accountability; strengthening documentation and procedures; and leading major initiatives with measurable outcomes and reliable delivery. Requirements include a bachelor’s degree in business or related field, 10+ years of progressive global program management experience (3–5 years at director level), and demonstrated background in PSOC/GSOC/SOC or security operations. Global, multi-region experience and a datacenter background are preferred. Travel approximately 10% internationally, and occasional night/weekend work to support global staffing and incidents. Candidates
Director, Program Manager (PSOC) – Bellevue, WA, United States (Remote). The Director, Program Manager leads a global program management function for a multi-region security operations program supporting a large datacenter client. You will establish governance, operating rhythms, and delivery standards; provide executive reporting; coordinate across security operations, business operations, and other functions; and ensure strategic priorities are translated into measurable outcomes with consistency, pace, and operational excellence. As a senior leader on the leadership team, you will direct a team of international managers, maintain precise and timely communication with internal leaders, partners, and customers, and drive enterprise analytics and reporting to improve service quality, operational efficiency and business results. Responsibilities include building the operating rhythm, workflows, and governance to move work quickly across global teams; developing managers with clear ownership, pace, judgment, and accountability; strengthening documentation and procedures; and leading major initiatives with measurable outcomes and reliable delivery. Requirements include a bachelor’s degree in business or related field, 10+ years of progressive global program management experience (3–5 years at director level), and demonstrated background in PSOC/GSOC/SOC or security operations. Global, multi-region experience and a datacenter background are preferred. Travel approximately 10% internationally, and occasional night/weekend work to support global staffing and incidents. Candidates
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