Global Servicing at American Express oversees card customer service for global consumer, banking, merchant, and commercial customers, plus enablement functions that power our products and services. The Global Servicing team is committed to delivering a best-in-class customer experience, drawing on Amex’s 175-year legacy of service excellence and the use of new technologies to drive transformation. This hybrid role is based in Madrid, Spain, and focuses on chat-based support for Card Members in French and English. You will receive industry-leading training, ongoing coaching, and opportunities for career growth in a collaborative and inclusive environment.
Global Servicing at American Express oversees card customer service for global consumer, banking, merchant, and commercial customers, plus enablement functions that power our products and services. The Global Servicing team is committed to delivering a best-in-class customer experience, drawing on Amex’s 175-year legacy of service excellence and the use of new technologies to drive transformation. This hybrid role is based in Madrid, Spain, and focuses on chat-based support for Card Members in French and English. You will receive industry-leading training, ongoing coaching, and opportunities for career growth in a collaborative and inclusive environment.
This role suits individuals who thrive in a fast-paced environment, enjoy working across multiple digital tools and systems, and are passionate about problem-solving. Every customer interaction is an opportunity to deliver effective solutions and create exceptional experiences for Card Members.
At American Express, our culture is built on a long history of innovation, shared values, and a commitment to supporting customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong mindset focused on risk management and maintaining our brand promise of trust, security, and service.
As part of Team Amex, you’ll receive comprehensive support for your well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Your voice and ideas matter, and together you will help define the future of American Express.
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Based on: Customer Support Specialist - Chat (French & English)
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This role suits individuals who thrive in a fast-paced environment, enjoy working across multiple digital tools and systems, and are passionate about problem-solving. Every customer interaction is an opportunity to deliver effective solutions and create exceptional experiences for Card Members.
At American Express, our culture is built on a long history of innovation, shared values, and a commitment to supporting customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong mindset focused on risk management and maintaining our brand promise of trust, security, and service.
As part of Team Amex, you’ll receive comprehensive support for your well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Your voice and ideas matter, and together you will help define the future of American Express.
We of
Track similar jobs
Get email alerts when new roles like this are posted.
Based on: Customer Support Specialist - Chat (French & English)
Насколько эта вакансия подходит вашему резюме
Войдите, чтобы увидеть AI match score и персональную ленту.
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