Loading job detailsCustomer Support Calls Manager
Second Nature
RemotePosted 21 июля 2026 г. About the role
Responsibilities
- Lead, coach, and motivate a team of 10–15 fully remote calls agents, ensuring high engagement and performance.
Customer Support Calls Manager
Second Nature
RemotePosted 21 июля 2026 г. About the role
Responsibilities
- Lead, coach, and motivate a team of 10–15 fully remote calls agents, ensuring high engagement and performance.
Requirements
Bene
- Experience managing small to medium-sized customer support teams, ideally remote and fast-paced.
- Proven ability to coach, inspire, and motivate teams to achieve quality and conversion targets.
- Excellent written and verbal communication skills.
- Proficient with customer service software (Intercom, RingOver a plus) and Google Workspace.
- Strong analytical skills with data-driven decision making.
- Highly organized with prioritization and project management skills; able to juggle multiple campaigns.
- Proactive problem-solver with attention to detail and tenacity.
- Resilient under pressure and motivated by ambitious goals.
- Competitive salary plus share options in a growing and profitable health-tech company.
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Requirements
Bene
- Experience managing small to medium-sized customer support teams, ideally remote and fast-paced.
- Proven ability to coach, inspire, and motivate teams to achieve quality and conversion targets.
- Excellent written and verbal communication skills.
- Proficient with customer service software (Intercom, RingOver a plus) and Google Workspace.
- Strong analytical skills with data-driven decision making.
- Highly organized with prioritization and project management skills; able to juggle multiple campaigns.
- Proactive problem-solver with attention to detail and tenacity.
- Resilient under pressure and motivated by ambitious goals.
- Competitive salary plus share options in a growing and profitable health-tech company.
Track similar jobs
Get email alerts when new roles like this are posted.
Based on: Customer Support Calls Manager
Насколько эта вакансия подходит вашему резюме
Войдите, чтобы увидеть AI match score и персональную ленту.
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© 2026 JobMatcher. Все права защищены.
