This is a fully remote opportunity for a Customer Success Engineer based in the Netherlands. The role serves as a technical partner for assigned customers, helping onboarding, adoption, and long-term success by managing Apple device management environments and MDM solutions. Responsibilities include administering Jamf and related enterprise mobility management technologies, diagnosing and resolving complex technical issues across applications, APIs, networks, VPNs, firewalls, device management and system integrations; designing and implementing technical solutions, custom integrations, and automation workflows using Bash and Python; collaborating with Customer Success, Engineering, and Product teams to escalate issues, improve solutions, and advocate for customer needs; leading technical onboarding sessions, product demonstrations, and customer training; monitoring support tickets and SLAs; and creating technical documentation and runbooks. You will analyze customer feedback to identify opportunities for product improvements and contribute to internal automation initiatives. Requirements include 5+ years of hands-on experience supporting iOS and macOS in an MDM/enterprise mobility management context; strong Jamf administration with Jamf 300 certification or higher; experience with Apple Business Manager, device enrollment, certificates, and deployment workflows; at least 3 years in a customer-facing technical role; 2+ years of Bash and/or Python scripting; experience with external APIs and SaaS/cloud environments; excellent communication skills; ability to work remotely and

This is a fully remote opportunity for a Customer Success Engineer based in the Netherlands. The role serves as a technical partner for assigned customers, helping onboarding, adoption, and long-term success by managing Apple device management environments and MDM solutions. Responsibilities include administering Jamf and related enterprise mobility management technologies, diagnosing and resolving complex technical issues across applications, APIs, networks, VPNs, firewalls, device management and system integrations; designing and implementing technical solutions, custom integrations, and automation workflows using Bash and Python; collaborating with Customer Success, Engineering, and Product teams to escalate issues, improve solutions, and advocate for customer needs; leading technical onboarding sessions, product demonstrations, and customer training; monitoring support tickets and SLAs; and creating technical documentation and runbooks. You will analyze customer feedback to identify opportunities for product improvements and contribute to internal automation initiatives. Requirements include 5+ years of hands-on experience supporting iOS and macOS in an MDM/enterprise mobility management context; strong Jamf administration with Jamf 300 certification or higher; experience with Apple Business Manager, device enrollment, certificates, and deployment workflows; at least 3 years in a customer-facing technical role; 2+ years of Bash and/or Python scripting; experience with external APIs and SaaS/cloud environments; excellent communication skills; ability to work remotely and