What you will do: - Lead and coach the claims team; switch between handling claims and providing coaching/feedback - Implement and maintain best practices for claims handling across intake, investigation, evaluation, settlement, and recovery - Align the team with client and customer expectations; serve as a resource for escalated claims - Prepare and present comprehensive claims reports, metrics, and analyses; advise clients on trends and loss mitigation - Manage onboarding tasks and new hire immersion; act as SME for first-line questions; lead or co-lead workshops - Increase reserve and payment authority for moderate reviews - Foster a positive, remote-first work environment; promote teamwork and professional development - Attract, hire, retain, and train staff with leadership support - Support continuous improvement and drive reductions in administrative tasks for adjusters

What we require: - 5+ years of insurance claims experience across multiple lines with bodily injury and property damage exposure - Active adjuster license in resident state or, if not available, a Designated Home State license - 3+ years of leadership experience, prefera

What you will do: - Lead and coach the claims team; switch between handling claims and providing coaching/feedback - Implement and maintain best practices for claims handling across intake, investigation, evaluation, settlement, and recovery - Align the team with client and customer expectations; serve as a resource for escalated claims - Prepare and present comprehensive claims reports, metrics, and analyses; advise clients on trends and loss mitigation - Manage onboarding tasks and new hire immersion; act as SME for first-line questions; lead or co-lead workshops - Increase reserve and payment authority for moderate reviews - Foster a positive, remote-first work environment; promote teamwork and professional development - Attract, hire, retain, and train staff with leadership support - Support continuous improvement and drive reductions in administrative tasks for adjusters

What we require: - 5+ years of insurance claims experience across multiple lines with bodily injury and property damage exposure - Active adjuster license in resident state or, if not available, a Designated Home State license - 3+ years of leadership experience, prefera