Based in Sunderland, United Kingdom, Just Eat Takeaway.com is a leading global online food delivery marketplace. Our platform connects millions of customers with hundreds of thousands of restaurant partners worldwide. The After Sales Representative will own the relationship with new restaurant partners to bring them online, working cross-functionally with Sales, Production/Operations and Account Management. Responsibilities: Onboarding new partners: coordinate and execute the onboarding process tailored to partners' needs, ensuring they are fully prepared to start taking orders efficiently. Setting them up for success: train, support, and guide partners on the best ways of working with Just Eat Takeaway, maximizing their business. Cross-functional collaboration: work closely with teams across the sales journey to ensure a high level of collaboration and a great experience for new partners, including a smooth handoff to Account Management at graduation. Nursery Support: proactively support new partners during their first 28 days post-launch to resolve issues and accelerate growth through regular check-ins. Delivery Type Change and Ownership: assist with switching delivery types and changes of ownership as required. What you’ll bring: Excellent communicator with confidence and integrity; Self-motivated with the ability to self-manage; Proactive problem solver who can take initiative; Get-it-done attitude; flexible, adaptable and enthusiastic with negotiation skills; Highly organized with keen attention to detail; Team player who understands a high-performing team's dynamics;
Based in Sunderland, United Kingdom, Just Eat Takeaway.com is a leading global online food delivery marketplace. Our platform connects millions of customers with hundreds of thousands of restaurant partners worldwide. The After Sales Representative will own the relationship with new restaurant partners to bring them online, working cross-functionally with Sales, Production/Operations and Account Management. Responsibilities: Onboarding new partners: coordinate and execute the onboarding process tailored to partners' needs, ensuring they are fully prepared to start taking orders efficiently. Setting them up for success: train, support, and guide partners on the best ways of working with Just Eat Takeaway, maximizing their business. Cross-functional collaboration: work closely with teams across the sales journey to ensure a high level of collaboration and a great experience for new partners, including a smooth handoff to Account Management at graduation. Nursery Support: proactively support new partners during their first 28 days post-launch to resolve issues and accelerate growth through regular check-ins. Delivery Type Change and Ownership: assist with switching delivery types and changes of ownership as required. What you’ll bring: Excellent communicator with confidence and integrity; Self-motivated with the ability to self-manage; Proactive problem solver who can take initiative; Get-it-done attitude; flexible, adaptable and enthusiastic with negotiation skills; Highly organized with keen attention to detail; Team player who understands a high-performing team's dynamics;
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