Intervala is seeking a Customer Success Manager to support our industrial and data center customers in Mount Pleasant Township, Pennsylvania, on-site. You will prepare and manage customer quotations by reviewing RFQs/RFPs, gathering pricing, and coordinating with Engineering, Purchasing, and Operations; serve as the primary contact for assigned accounts; manage orders from inquiry through delivery; communicate order status, pricing, lead times, product availability, and shipping updates; partner with Engineering, Planning, Production, and Sourcing to ensure accurate quotes and successful order execution; track quote activity, turnaround times, and conversion rates to support business growth; resolve customer issues, expedite orders, and identify solutions; maintain accurate customer records within ERP systems; and build strong, long-term relationships to support company growth.
Intervala is seeking a Customer Success Manager to support our industrial and data center customers in Mount Pleasant Township, Pennsylvania, on-site. You will prepare and manage customer quotations by reviewing RFQs/RFPs, gathering pricing, and coordinating with Engineering, Purchasing, and Operations; serve as the primary contact for assigned accounts; manage orders from inquiry through delivery; communicate order status, pricing, lead times, product availability, and shipping updates; partner with Engineering, Planning, Production, and Sourcing to ensure accurate quotes and successful order execution; track quote activity, turnaround times, and conversion rates to support business growth; resolve customer issues, expedite orders, and identify solutions; maintain accurate customer records within ERP systems; and build strong, long-term relationships to support company growth.
What we’re looking for - Excellent communication and customer service skills. - Strong organizational skills with exceptional attention to detail. - Ability to manage multiple priorities in a deadline-driven environment. - Problem-solving mindset with strong analytical skills. - Experience working collaboratively across multiple departments. - Proficiency with Microsoft Office, especially Excel and Outlook. - Experience with ERP/MRP systems is preferred.
PREFERRED EXPERIENCE - Customer quoting, estimating, or proposal preparation. - Order management or customer account management. - Manufacturing or Electronics Manufacturing Services (EMS) experience is a plus. - Understanding of inventory manageme
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What we’re looking for - Excellent communication and customer service skills. - Strong organizational skills with exceptional attention to detail. - Ability to manage multiple priorities in a deadline-driven environment. - Problem-solving mindset with strong analytical skills. - Experience working collaboratively across multiple departments. - Proficiency with Microsoft Office, especially Excel and Outlook. - Experience with ERP/MRP systems is preferred.
PREFERRED EXPERIENCE - Customer quoting, estimating, or proposal preparation. - Order management or customer account management. - Manufacturing or Electronics Manufacturing Services (EMS) experience is a plus. - Understanding of inventory manageme
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