Key Account Manager
On-sitePosted July 29, 2026
About the role
Overview: The Key Account Manager will manage and develop key accounts within the projects division of a freight forwarding provider based in Houston, on-site.
Responsibilities
Qualifications:
- Develop and manage strategic account plans to maximize revenue and profitability while ensuring customer satisfaction and retention.
- Serve as the primary point of contact for key accounts, addressing inquiries and providing timely solutions.
- Collaborate with internal teams including operations, sales, and customer service to ensure seamless project execution.
- Identify new business opportunities within existing accounts and pursue new clients to expand the project division's customer base.
- Propose and implement value-added solutions that align with customer requirements; negotiate contracts, pricing, and terms; ensure profitability and policy compliance.
- Monitor project budgets and ensure cost-effective solutions.
- Prepare regular reports on key account performance, revenue forecasts, and market analysis for management.
- Travel as required to meet with clients and industry events; maintain up-to-date knowledge of industry trends.
- Bachelor's degree in Business Administration, Logistics, or related field is a plus.
- Proven experience in pricing, sales and business development in the freight forwarding industry, with a focus on the project division.
- In-depth knowledge of project logistics, including heavy lift, oversized cargo, and multimodal transportation; strong understanding of freight forwarding processes, regulations, and documentation requirements.
- Excellent c
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