Manuport Logistics (MPL) invites applications for an Account Manager in Antwerp, Belgium. This on-site role focuses on sustaining executive-level client relationships, conducting regular business reviews, and ensuring contract compliance and service delivery across our maritime logistics services. Key responsibilities include: Customer Retention and Relationship Management such as maintaining executive-level relationships, conducting quarterly business reviews, understanding customer strategy and future needs, managing satisfaction and escalations, and ensuring contract compliance and service delivery; Revenue Growth within Existing Accounts including identifying cross-selling opportunities (air, ocean, road, warehousing, customs), upselling value-added services, expanding into new geographies or business units, and supporting customer growth initiatives; Profitability Management including monitoring profitability, controlling pricing and margin leakage, leading annual rate reviews, managing contract renegotiations, and improving operational efficiency; Operational Excellence such as monitoring service KPIs, resolving operational issues, coordinating with operations and procurement teams, managing supply chain disruptions, and driving continuous improvement initiatives; Strategic Customer Development including understanding customer's supply chain strategy, proposing optimization projects, participating in planning sessions, supporting sustainability initiatives, and introducing digital solutions and visibility tools; Internal Coordination and Leadership including coordinat

Manuport Logistics (MPL) invites applications for an Account Manager in Antwerp, Belgium. This on-site role focuses on sustaining executive-level client relationships, conducting regular business reviews, and ensuring contract compliance and service delivery across our maritime logistics services. Key responsibilities include: Customer Retention and Relationship Management such as maintaining executive-level relationships, conducting quarterly business reviews, understanding customer strategy and future needs, managing satisfaction and escalations, and ensuring contract compliance and service delivery; Revenue Growth within Existing Accounts including identifying cross-selling opportunities (air, ocean, road, warehousing, customs), upselling value-added services, expanding into new geographies or business units, and supporting customer growth initiatives; Profitability Management including monitoring profitability, controlling pricing and margin leakage, leading annual rate reviews, managing contract renegotiations, and improving operational efficiency; Operational Excellence such as monitoring service KPIs, resolving operational issues, coordinating with operations and procurement teams, managing supply chain disruptions, and driving continuous improvement initiatives; Strategic Customer Development including understanding customer's supply chain strategy, proposing optimization projects, participating in planning sessions, supporting sustainability initiatives, and introducing digital solutions and visibility tools; Internal Coordination and Leadership including coordinat