Join Trovata as a Customer Success Manager to own the end-to-end relationship for a defined book of business, driving onboarding, adoption, and renewals for SaaS customers. You will collaborate across Customer Success, Sales, Operations, Product, Engineering, and leadership to unlock value, monitor performance metrics, and minimize churn using data-driven engagements. Total compensation ranges from $90,000 to $120,000, commensurate with experience and location. Responsibilities include owning onboarding, adoption, and renewals; leading cadence calls and QBRs; building a deep understanding of the platform; and advising customers on best practices for cash management, reporting, and forecasting. Qualifications include 3–5+ years in customer success or related SaaS roles, proven ability to manage multiple customers and renewals, strong communication with senior leaders, product acumen, and experience with cash management or treasury systems. Familiarity with Salesforce, Jira, and Vitally is a plus. Benefits include remote-first work, flexible PTO, parental leave, health/dental/vision insurance, 401k, equity, and a company-provided home office setup.

Join Trovata as a Customer Success Manager to own the end-to-end relationship for a defined book of business, driving onboarding, adoption, and renewals for SaaS customers. You will collaborate across Customer Success, Sales, Operations, Product, Engineering, and leadership to unlock value, monitor performance metrics, and minimize churn using data-driven engagements. Total compensation ranges from $90,000 to $120,000, commensurate with experience and location. Responsibilities include owning onboarding, adoption, and renewals; leading cadence calls and QBRs; building a deep understanding of the platform; and advising customers on best practices for cash management, reporting, and forecasting. Qualifications include 3–5+ years in customer success or related SaaS roles, proven ability to manage multiple customers and renewals, strong communication with senior leaders, product acumen, and experience with cash management or treasury systems. Familiarity with Salesforce, Jira, and Vitally is a plus. Benefits include remote-first work, flexible PTO, parental leave, health/dental/vision insurance, 401k, equity, and a company-provided home office setup.