Senior Delivery Manager role based in London, United Kingdom with hybrid working (home-based and office at Scale Space). Salary: £60k-£70k. Accelerate People, part of Blenheim Chalcot, is a leading apprenticeship assessment organisation delivering high-quality, compliant assessments that reflect real occupational competence and support learners. Role overview: You will create an operational leadership layer between the Executive Director and Lead SMEs, leading the day-to-day performance, capacity and effectiveness of the assessment team. You will line-manage Lead SMEs who line-manage assessors, establishing the structure, rhythm and accountability to deliver reliably at scale. You will own utilisation, capacity planning and SLA performance, escalate material risks to the Executive Director, and drive improvements using data and judgement. You will collaborate with Operations, Quality/IQA, Compliance, Product, Technology, Account Management and the senior leadership team to ensure delivery is predictable, scalable and compliant with regulatory requirements. Key responsibilities include: leading the assessment team; establishing an operating rhythm; resolving issues quickly; building a performance culture; managing both full-time and freelance assessors; owning the capacity model; forecasting demand; ensuring effective scheduling; monitoring SLA performance; onboarding and upskilling assessors; ensuring Ofqual compliance; championing Apex and related platforms; producing MI and driving data-led decisions; engaging stakeholders and partners. What success looks like: improved u

Senior Delivery Manager role based in London, United Kingdom with hybrid working (home-based and office at Scale Space). Salary: £60k-£70k. Accelerate People, part of Blenheim Chalcot, is a leading apprenticeship assessment organisation delivering high-quality, compliant assessments that reflect real occupational competence and support learners. Role overview: You will create an operational leadership layer between the Executive Director and Lead SMEs, leading the day-to-day performance, capacity and effectiveness of the assessment team. You will line-manage Lead SMEs who line-manage assessors, establishing the structure, rhythm and accountability to deliver reliably at scale. You will own utilisation, capacity planning and SLA performance, escalate material risks to the Executive Director, and drive improvements using data and judgement. You will collaborate with Operations, Quality/IQA, Compliance, Product, Technology, Account Management and the senior leadership team to ensure delivery is predictable, scalable and compliant with regulatory requirements. Key responsibilities include: leading the assessment team; establishing an operating rhythm; resolving issues quickly; building a performance culture; managing both full-time and freelance assessors; owning the capacity model; forecasting demand; ensuring effective scheduling; monitoring SLA performance; onboarding and upskilling assessors; ensuring Ofqual compliance; championing Apex and related platforms; producing MI and driving data-led decisions; engaging stakeholders and partners. What success looks like: improved u