Marqeta is seeking a Key Account Manager to manage strategic accounts, focusing on relationship-building, revenue growth, and delivering data-driven payments solutions to customers. You will collaborate with cross-functional teams to drive revenue, uncover upsell opportunities, and provide exceptional client service while helping customers navigate the payments landscape. This role is flexible and can be performed remotely anywhere in the United States or from our Oakland, CA office as part of a flexible-first approach.
Key responsibilities include day-to-day management of the customer portfolio, ensuring partnerships and programs run smoothly, and delivering trusted guidance to customers. You will create monthly, customer-centric updates for the Revenue and Go-To-Market teams, identify opportunities to drive business and process improvements, and develop high-impact presentation materials (PowerPoint/Google Slides, Word/Google Docs, Excel/Google Sheets) for QBRs and executive briefings. You will perform in-depth analyses to identify macro, business, technology, and pipeline trends for key customers.
Marqeta is seeking a Key Account Manager to manage strategic accounts, focusing on relationship-building, revenue growth, and delivering data-driven payments solutions to customers. You will collaborate with cross-functional teams to drive revenue, uncover upsell opportunities, and provide exceptional client service while helping customers navigate the payments landscape. This role is flexible and can be performed remotely anywhere in the United States or from our Oakland, CA office as part of a flexible-first approach.
Key responsibilities include day-to-day management of the customer portfolio, ensuring partnerships and programs run smoothly, and delivering trusted guidance to customers. You will create monthly, customer-centric updates for the Revenue and Go-To-Market teams, identify opportunities to drive business and process improvements, and develop high-impact presentation materials (PowerPoint/Google Slides, Word/Google Docs, Excel/Google Sheets) for QBRs and executive briefings. You will perform in-depth analyses to identify macro, business, technology, and pipeline trends for key customers.
Who you are: - Typically 12+ years of related experience with a Bachelor's degree. - Highly organized with strong attention to detail and professional communication. - A self-starter who proactively tackles tasks and anticipates needs. - Curious and growth-minded, with a passion for fintech and payments. - A strategic connector who can navigate internal teams to drive progress. - Proficient in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP, IF, SUMIF, etc.).
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Who you are: - Typically 12+ years of related experience with a Bachelor's degree. - Highly organized with strong attention to detail and professional communication. - A self-starter who proactively tackles tasks and anticipates needs. - Curious and growth-minded, with a passion for fintech and payments. - A strategic connector who can navigate internal teams to drive progress. - Proficient in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP, IF, SUMIF, etc.).
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Based on: Key Account Manager
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