Senior UX Designer (On-site) – Jacksonville, Florida, United States. The Senior UX Designer will advocate for clients by translating business objectives into customer-centered digital experiences across EverBank's platforms. The role requires collaboration with marketing, product, and technology teams to understand the customer journey, identify gaps, and propose opportunities. Responsibilities include creating artifacts from low- to high-fidelity wireframes, user flows, visual designs, specifications, and annotations, and communicating the experience throughout the design process. You will work within an established design system to build or update website pages in a CMS to optimize customer journeys, improve conversions, engagement, and discoverability, and evolve the design system to meet new user expectations. Partner with Technology to ensure technical feasibility and implement design system components, including participation in Product Requirements Documentation (PRD) and User Acceptance Testing (UAT). Stay current on competitive trends in the financial services market and maintain knowledge of emerging UI and interaction design standards.

Senior UX Designer (On-site) – Jacksonville, Florida, United States. The Senior UX Designer will advocate for clients by translating business objectives into customer-centered digital experiences across EverBank's platforms. The role requires collaboration with marketing, product, and technology teams to understand the customer journey, identify gaps, and propose opportunities. Responsibilities include creating artifacts from low- to high-fidelity wireframes, user flows, visual designs, specifications, and annotations, and communicating the experience throughout the design process. You will work within an established design system to build or update website pages in a CMS to optimize customer journeys, improve conversions, engagement, and discoverability, and evolve the design system to meet new user expectations. Partner with Technology to ensure technical feasibility and implement design system components, including participation in Product Requirements Documentation (PRD) and User Acceptance Testing (UAT). Stay current on competitive trends in the financial services market and maintain knowledge of emerging UI and interaction design standards.