Planet Fitness - PF Baseline Fitness
Team Lead at Planet Fitness – PF Baseline Fitness in Norfolk, Nebraska, United States.
Job Summary: Assist in the oversight of gym operations to ensure a positive member experience and support the Club Manager.
Key Responsibilities: - Assist in training and developing staff. - Oversee member service to ensure a high-quality customer experience. - Manage front desk duties: answer calls, respond to inquiries, assist with member check-ins, sign-ups, cancellations, and update member accounts. - Welcome potential members, provide gym tours, and answer questions. - Facilitate member service issues and respond to questions. - Support team member management and provide backup support to the Club Manager. - Ensure adherence to company policies and maintain a positive club image. - Help oversee cleanliness and appearance of the gym. - Assist in marketing efforts; ensure team members are informed of current promotions. - Assist with ordering supplies, maintaining inventory, and generating reports as needed.
Planet Fitness - PF Baseline Fitness
Team Lead at Planet Fitness – PF Baseline Fitness in Norfolk, Nebraska, United States.
Job Summary: Assist in the oversight of gym operations to ensure a positive member experience and support the Club Manager.
Key Responsibilities: - Assist in training and developing staff. - Oversee member service to ensure a high-quality customer experience. - Manage front desk duties: answer calls, respond to inquiries, assist with member check-ins, sign-ups, cancellations, and update member accounts. - Welcome potential members, provide gym tours, and answer questions. - Facilitate member service issues and respond to questions. - Support team member management and provide backup support to the Club Manager. - Ensure adherence to company policies and maintain a positive club image. - Help oversee cleanliness and appearance of the gym. - Assist in marketing efforts; ensure team members are informed of current promotions. - Assist with ordering supplies, maintaining inventory, and generating reports as needed.
Qualifications: - Honesty and strong work ethic - Strong customer service, communication, organizational and leadership skills - Basic computer proficiency - Physical requirements: ability to stand/walk for at least 75% of the shift; ability to lift up to 50 lbs as needed
- Health, dental, vision, and other insurance options - Short-term disability, accident, critical illness, and life insurance - Voluntary benefits such as HSA - Free gym membership for employee and one guest
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Qualifications: - Honesty and strong work ethic - Strong customer service, communication, organizational and leadership skills - Basic computer proficiency - Physical requirements: ability to stand/walk for at least 75% of the shift; ability to lift up to 50 lbs as needed
- Health, dental, vision, and other insurance options - Short-term disability, accident, critical illness, and life insurance - Voluntary benefits such as HSA - Free gym membership for employee and one guest
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Based on: Team Lead
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