Account Manager, Premium Membership Services – Sunrise, FL, United States (On-site). Organization: Florida Panthers Hockey Club / Sunrise Sports & Entertainment. Location: Amerant Bank Arena, Sunrise, FL. This is a full-time exempt position reporting to the Manager, Premium Services. Job Summary: The Account Manager will serve as the primary liaison for Premium Territory Members and Suite Holders, delivering an elevated experience across events at Amerant Bank Arena and War Memorial Auditorium. Key responsibilities include renewals, retention, upselling and upgrades, cross-functional collaboration to enhance the member experience, on-site and off-site member events, and ensuring accurate client records in Salesforce. Responsibilities also include drafting and executing Suite Lease contracts for annual renewals and supporting game-day logistics, mobile ticketing, and arena programming. Qualifications: Bachelor's degree in Business, Sports Management, Marketing or related field; minimum 2 years of account management or premium service experience within sports or live entertainment; experience with premium/high-value accounts preferred; proficiency with SeatGeek Unify and Amplify and Salesforce; strong communication and relationship management skills; ability to work evenings, weekends, and holidays as required. This organization is an equal opportunity employer and supports diversity, equity and inclusion.

Account Manager, Premium Membership Services – Sunrise, FL, United States (On-site). Organization: Florida Panthers Hockey Club / Sunrise Sports & Entertainment. Location: Amerant Bank Arena, Sunrise, FL. This is a full-time exempt position reporting to the Manager, Premium Services. Job Summary: The Account Manager will serve as the primary liaison for Premium Territory Members and Suite Holders, delivering an elevated experience across events at Amerant Bank Arena and War Memorial Auditorium. Key responsibilities include renewals, retention, upselling and upgrades, cross-functional collaboration to enhance the member experience, on-site and off-site member events, and ensuring accurate client records in Salesforce. Responsibilities also include drafting and executing Suite Lease contracts for annual renewals and supporting game-day logistics, mobile ticketing, and arena programming. Qualifications: Bachelor's degree in Business, Sports Management, Marketing or related field; minimum 2 years of account management or premium service experience within sports or live entertainment; experience with premium/high-value accounts preferred; proficiency with SeatGeek Unify and Amplify and Salesforce; strong communication and relationship management skills; ability to work evenings, weekends, and holidays as required. This organization is an equal opportunity employer and supports diversity, equity and inclusion.