Serenity is seeking an Operations Sales Manager to own a high-volume service location—the team, the floor, the numbers, the sales pipeline, and the member experience. This is a full-time, on-site role based in Henderson, Nevada. The compensation is $100,000+ annually plus bonus incentives. Responsibilities: - Own day-to-day operations of a high-volume service location, including staffing, workflow, floor presence, and output quality. - Drive sales performance across the location, achieving revenue targets and KPIs. - Set and uphold performance standards, coaching and holding the team accountable. - Ensure every member interaction is efficient, professional, and aligned with Serenity’s service standards, while identifying and converting sales opportunities. - Track location KPIs—sales volume, conversion rates, efficiency, and quality scores—and use data to guide operational and commercial decisions. - Identify underperformance early and address it with clarity and follow-through. What We’re Looking For: - 10+ years of leadership experience blending operations management with sales; you’ve run the floor and owned a number. - A proven track record of meeting and exceeding sales targets. - Demonstrated accountability to KPIs—able to manage, report, and make data-driven decisions. - Background in hospitality, upscale retail, or premium service operations is a strong advantage. - Direct experience with performance conversations and documented outcomes. - Proactive problem-solver who addresses issues without waiting for direction. Benefits: - 90% employer-paid medical, dental, and

Serenity is seeking an Operations Sales Manager to own a high-volume service location—the team, the floor, the numbers, the sales pipeline, and the member experience. This is a full-time, on-site role based in Henderson, Nevada. The compensation is $100,000+ annually plus bonus incentives. Responsibilities: - Own day-to-day operations of a high-volume service location, including staffing, workflow, floor presence, and output quality. - Drive sales performance across the location, achieving revenue targets and KPIs. - Set and uphold performance standards, coaching and holding the team accountable. - Ensure every member interaction is efficient, professional, and aligned with Serenity’s service standards, while identifying and converting sales opportunities. - Track location KPIs—sales volume, conversion rates, efficiency, and quality scores—and use data to guide operational and commercial decisions. - Identify underperformance early and address it with clarity and follow-through. What We’re Looking For: - 10+ years of leadership experience blending operations management with sales; you’ve run the floor and owned a number. - A proven track record of meeting and exceeding sales targets. - Demonstrated accountability to KPIs—able to manage, report, and make data-driven decisions. - Background in hospitality, upscale retail, or premium service operations is a strong advantage. - Direct experience with performance conversations and documented outcomes. - Proactive problem-solver who addresses issues without waiting for direction. Benefits: - 90% employer-paid medical, dental, and