sg360° partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We focus on audience analytics, strategic planning, creative development, production, and distribution to drive smarter targeting, stronger messaging, and improved ROI. We are seeking a Technical Business Analyst who identifies and advances high-value opportunities for AI, automation, analytics, and workflow modernization. The role connects business objectives with practical technology execution by analyzing processes, systems, and data flows; translating business needs into clear requirements; and partnering with business and technology teams to deliver solutions that improve efficiency, accuracy, scalability, user experience, and adoption. Key responsibilities include: partnering with stakeholders to identify and prioritize opportunities for AI, automation, analytics, and process modernization based on business value, feasibility, risk, and user impact; analyzing current-state processes, systems, data flows, integration points, controls, and pain points; defining future-state workflows and solution requirements; translating business needs into functional requirements, user stories, process maps, use cases, acceptance criteria, data requirements, and solution documentation; supporting AI-enabled solution development by defining use cases and expected outcomes, documenting business rules, validating model outputs, and ensuring appropriate exception and approval controls; facilitating discovery sessions, workshops, meetings, and presentations to gather requirements, evaluate solution c

sg360° partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We focus on audience analytics, strategic planning, creative development, production, and distribution to drive smarter targeting, stronger messaging, and improved ROI. We are seeking a Technical Business Analyst who identifies and advances high-value opportunities for AI, automation, analytics, and workflow modernization. The role connects business objectives with practical technology execution by analyzing processes, systems, and data flows; translating business needs into clear requirements; and partnering with business and technology teams to deliver solutions that improve efficiency, accuracy, scalability, user experience, and adoption. Key responsibilities include: partnering with stakeholders to identify and prioritize opportunities for AI, automation, analytics, and process modernization based on business value, feasibility, risk, and user impact; analyzing current-state processes, systems, data flows, integration points, controls, and pain points; defining future-state workflows and solution requirements; translating business needs into functional requirements, user stories, process maps, use cases, acceptance criteria, data requirements, and solution documentation; supporting AI-enabled solution development by defining use cases and expected outcomes, documenting business rules, validating model outputs, and ensuring appropriate exception and approval controls; facilitating discovery sessions, workshops, meetings, and presentations to gather requirements, evaluate solution c