Round Rock, Texas, United States — The Michaels Companies, Inc. is seeking a full-time Sales Manager to lead a high-performing selling culture across the store. The role drives sales results and an engaging customer experience, overseeing front-end and service operations and ensuring consistent execution of selling behaviors, brand standards, and operational expectations. Key responsibilities include assisting the Store Manager to ensure SOPs and company programs compliance, enforcing policies, coaching Customer Experience and ART of Selling behaviors, providing Manager-on-Duty coverage, and ensuring effective use of POS and Self-Checkout systems. The Sales Manager will oversee in-store programs such as Balloons and Knit & Sew Shop, promote and enroll customers in the Loyalty Rewards Program, and drive omni-channel services (BOPIS and Same Day Delivery). Responsibilities also include supporting Custom Framing operations, training and developing team members, and maintaining asset protection practices. The role requires at least 3 years of retail leadership experience. Work hours include nights, weekends, and early mornings, and the position requires standing for long periods and moving throughout the store. Michaels is an Equal Opportunity Employer committed to inclusion and accommodations for qualified individuals.
Round Rock, Texas, United States — The Michaels Companies, Inc. is seeking a full-time Sales Manager to lead a high-performing selling culture across the store. The role drives sales results and an engaging customer experience, overseeing front-end and service operations and ensuring consistent execution of selling behaviors, brand standards, and operational expectations. Key responsibilities include assisting the Store Manager to ensure SOPs and company programs compliance, enforcing policies, coaching Customer Experience and ART of Selling behaviors, providing Manager-on-Duty coverage, and ensuring effective use of POS and Self-Checkout systems. The Sales Manager will oversee in-store programs such as Balloons and Knit & Sew Shop, promote and enroll customers in the Loyalty Rewards Program, and drive omni-channel services (BOPIS and Same Day Delivery). Responsibilities also include supporting Custom Framing operations, training and developing team members, and maintaining asset protection practices. The role requires at least 3 years of retail leadership experience. Work hours include nights, weekends, and early mornings, and the position requires standing for long periods and moving throughout the store. Michaels is an Equal Opportunity Employer committed to inclusion and accommodations for qualified individuals.
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