Retail Sales Manager leads a high-performing store team in Bee Cave, Texas, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. Key responsibilities include modeling and coaching best-in-class Customer Experience and ART of Selling behaviors to drive conversion and customer satisfaction; providing Manager-on-Duty coverage to maintain floor leadership, service standards, and operational continuity; ensuring accurate and efficient use of POS and Self-Checkout systems; overseeing in-store programs and events such as Balloons and birthday party operations; promoting and enrolling customers in the Loyalty Rewards Program to drive retention and repeat visits; championing MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings; driving sales and operational excellence in the Knit & Sew Shop, including oversight of the Cut Bar experience; ensuring efficient execution of Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery to deliver timely order fulfillment and strong omni-channel service; supporting Custom Framing operations, including customer consultations and coordination with the frame shop in select volume frame shops; training, coaching, and developing team members through structured onboarding and ongoing skill-building across assigned departments; partnering to maintain strong Asset Protection practices, reducing shrink through awareness, compliance,

Retail Sales Manager leads a high-performing store team in Bee Cave, Texas, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. Key responsibilities include modeling and coaching best-in-class Customer Experience and ART of Selling behaviors to drive conversion and customer satisfaction; providing Manager-on-Duty coverage to maintain floor leadership, service standards, and operational continuity; ensuring accurate and efficient use of POS and Self-Checkout systems; overseeing in-store programs and events such as Balloons and birthday party operations; promoting and enrolling customers in the Loyalty Rewards Program to drive retention and repeat visits; championing MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings; driving sales and operational excellence in the Knit & Sew Shop, including oversight of the Cut Bar experience; ensuring efficient execution of Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery to deliver timely order fulfillment and strong omni-channel service; supporting Custom Framing operations, including customer consultations and coordination with the frame shop in select volume frame shops; training, coaching, and developing team members through structured onboarding and ongoing skill-building across assigned departments; partnering to maintain strong Asset Protection practices, reducing shrink through awareness, compliance,