Overview: The Michaels Companies, Inc. is seeking a Sales Manager at our Rosenberg, TX store to lead a high-performing selling culture, drive sales results, and deliver an engaging customer experience. The role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations.
Key responsibilities: - Assist the Store Manager in enforcing SOPs and company programs to ensure operational compliance and consistency. - Ensure adherence to company policies and standards, holding the team accountable for store conditions and results. - Model and coach best-in-class Customer Experience and ART of Selling behaviors to boost conversion and customer satisfaction. - Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity. - Ensure accurate POS and Self-Checkout usage for smooth transactions and customer support. - Oversee in-store programs including Balloons and birthday party operations; promote Loyalty Rewards and customer retention. - Champion MCC/Extend services and ensure adoption of protection plans where applicable. - Drive sales and operational excellence in the Knit & Sew Shop, including the Cut Bar experience. - Ensure efficient execution of BOPIS and Same Day Delivery to support omni-channel service. - Support Custom Framing operations, including customer consultations and coordination with the frame shop where applicable. - Train, coach, and develop team members through structured onboarding and ongoing skill-building across departments. - Partne
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Overview: The Michaels Companies, Inc. is seeking a Sales Manager at our Rosenberg, TX store to lead a high-performing selling culture, drive sales results, and deliver an engaging customer experience. The role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations.
Key responsibilities: - Assist the Store Manager in enforcing SOPs and company programs to ensure operational compliance and consistency. - Ensure adherence to company policies and standards, holding the team accountable for store conditions and results. - Model and coach best-in-class Customer Experience and ART of Selling behaviors to boost conversion and customer satisfaction. - Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity. - Ensure accurate POS and Self-Checkout usage for smooth transactions and customer support. - Oversee in-store programs including Balloons and birthday party operations; promote Loyalty Rewards and customer retention. - Champion MCC/Extend services and ensure adoption of protection plans where applicable. - Drive sales and operational excellence in the Knit & Sew Shop, including the Cut Bar experience. - Ensure efficient execution of BOPIS and Same Day Delivery to support omni-channel service. - Support Custom Framing operations, including customer consultations and coordination with the frame shop where applicable. - Train, coach, and develop team members through structured onboarding and ongoing skill-building across departments. - Partne
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Based on: Sales Manager
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