Kyiv, Ukraine-based Retail Vertical Customer Success Executive role for NIQ (hybrid). Act as the face of the company's digital solutions for retail clients, driving ROI and business growth through strategic insights and analytics. Build strong client partnerships, support onboarding, and deliver data-driven recommendations using NIQ tools and data. Lead client relationships, implement service models, and identify and convert growth opportunities. Requirements include 2–5 years in the CPG industry or related fields (insights, category management, market research), prior experience with NIQ or similar analytics solutions, strong analytical and numerical skills, and proficiency in Excel and PowerPoint. Candidates should have experience presenting to clients and coaching others in data analysis and NIQ tools. A Bachelor's degree is required; an Honour’s degree is a plus. Ukrainian language and English at upper-intermediate level are expected. External responsibilities include owning customer success relationships, leading business reviews, guiding Net Promoter Score, educating customers on features, delivering actionable recommendations, and supporting renewal efforts. Internal collaboration with product and operations teams is expected to improve client experience and identify strategic opportunities. The posting emphasizes a professional, consultative, data-driven approach and a focus on retail and FMCG knowledge.

Kyiv, Ukraine-based Retail Vertical Customer Success Executive role for NIQ (hybrid). Act as the face of the company's digital solutions for retail clients, driving ROI and business growth through strategic insights and analytics. Build strong client partnerships, support onboarding, and deliver data-driven recommendations using NIQ tools and data. Lead client relationships, implement service models, and identify and convert growth opportunities. Requirements include 2–5 years in the CPG industry or related fields (insights, category management, market research), prior experience with NIQ or similar analytics solutions, strong analytical and numerical skills, and proficiency in Excel and PowerPoint. Candidates should have experience presenting to clients and coaching others in data analysis and NIQ tools. A Bachelor's degree is required; an Honour’s degree is a plus. Ukrainian language and English at upper-intermediate level are expected. External responsibilities include owning customer success relationships, leading business reviews, guiding Net Promoter Score, educating customers on features, delivering actionable recommendations, and supporting renewal efforts. Internal collaboration with product and operations teams is expected to improve client experience and identify strategic opportunities. The posting emphasizes a professional, consultative, data-driven approach and a focus on retail and FMCG knowledge.