Retail Sales Manager at My Wireless, an AT&T Authorized National Retailer, is responsible for coaching and developing a team of Retail Sales Associates to deliver a best-in-class customer experience and achieve sales targets. This role supervises daily store operations, including hiring, scheduling, training, and coaching to ensure outstanding customer service, strong sales results, and high-quality store operations. Key duties include achieving location goals by developing staff to meet company KPIs, maintaining staffing levels through recruiting and retention, building a loyal client base through ethical, customer-centric practices, and coordinating with the AT&T Signature team on community events. You will maintain a clean and safe store environment through inventory control, device security, and merchandising in line with company standards. The position requires staying informed of professional and technical knowledge through training and industry publications. Qualifications include at least 1 year of management experience in a related field, at least 1 year of retail or customer-facing sales experience, ability to work flexible hours including evenings, weekends, and holidays, strong organizational and communication skills, and the ability to motivate a team. Physical requirements include standing and walking for extended periods and occasional lifting up to 10 pounds. This role is based in Comstock Park, Michigan, United States.
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Retail Sales Manager at My Wireless, an AT&T Authorized National Retailer, is responsible for coaching and developing a team of Retail Sales Associates to deliver a best-in-class customer experience and achieve sales targets. This role supervises daily store operations, including hiring, scheduling, training, and coaching to ensure outstanding customer service, strong sales results, and high-quality store operations. Key duties include achieving location goals by developing staff to meet company KPIs, maintaining staffing levels through recruiting and retention, building a loyal client base through ethical, customer-centric practices, and coordinating with the AT&T Signature team on community events. You will maintain a clean and safe store environment through inventory control, device security, and merchandising in line with company standards. The position requires staying informed of professional and technical knowledge through training and industry publications. Qualifications include at least 1 year of management experience in a related field, at least 1 year of retail or customer-facing sales experience, ability to work flexible hours including evenings, weekends, and holidays, strong organizational and communication skills, and the ability to motivate a team. Physical requirements include standing and walking for extended periods and occasional lifting up to 10 pounds. This role is based in Comstock Park, Michigan, United States.
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