Program Manager, Network Infrastructure – On-site in Cluj-Napoca, Romania

Join New Era Technology, a global technology solutions provider with a team of over 3,000 professionals. We are dedicated to putting people first, fostering continuous learning, and delivering exceptional customer service through collaboration and inclusion.

Role overview: This Program Manager will guide the day-to-day operational and tactical aspects of network infrastructure projects, ensuring customer goals are met while minimizing risk and controlling project scope. You will manage day-to-day client interactions, set expectations, and coordinate with cross-functional teams to deliver high-quality solutions aligned with our service offerings and technical direction.

Responsibilities include: - Implementing engagement reviews and quality assurance procedures to ensure profitable and successful project execution. - Managing risk, scope, and client relationships; anticipating client needs and proposing effective solutions. - Identifying opportunities to increase customer satisfaction and deepen client relationships. - Maintaining a knowledge base of the client’s business, objectives, and environment; driving continuous improvement. - Providing leadership and direction to project stakeholders and enforcing standard policies and procedures.

Project accounting and financial management: - Determine appropriate revenue recognition, ensure accurate invoicing, monitor receivables, and integrate financial data across projects. - Analyze profitability, margins, and utilization; forecast revenue and set exp

Program Manager, Network Infrastructure – On-site in Cluj-Napoca, Romania

Join New Era Technology, a global technology solutions provider with a team of over 3,000 professionals. We are dedicated to putting people first, fostering continuous learning, and delivering exceptional customer service through collaboration and inclusion.

Role overview: This Program Manager will guide the day-to-day operational and tactical aspects of network infrastructure projects, ensuring customer goals are met while minimizing risk and controlling project scope. You will manage day-to-day client interactions, set expectations, and coordinate with cross-functional teams to deliver high-quality solutions aligned with our service offerings and technical direction.

Responsibilities include: - Implementing engagement reviews and quality assurance procedures to ensure profitable and successful project execution. - Managing risk, scope, and client relationships; anticipating client needs and proposing effective solutions. - Identifying opportunities to increase customer satisfaction and deepen client relationships. - Maintaining a knowledge base of the client’s business, objectives, and environment; driving continuous improvement. - Providing leadership and direction to project stakeholders and enforcing standard policies and procedures.

Project accounting and financial management: - Determine appropriate revenue recognition, ensure accurate invoicing, monitor receivables, and integrate financial data across projects. - Analyze profitability, margins, and utilization; forecast revenue and set exp