Mercier Consultancy Group is seeking a Polish-speaking Fitbit Customer Support Specialist to join our client’s team on-site in Lisbon, Portugal. The successful candidate will serve Polish-speaking Fitbit users via phone, email, and live chat, helping with device setup, syncing, troubleshooting, and navigating Fitbit’s health and wellness features across iOS and Android. Key responsibilities include delivering clear, empathetic support, guiding users through heart rate monitoring, sleep tracking, step counting, and goal management, and logging interactions in the CRM system. You will escalate complex technical issues to internal teams and stay up-to-date with Fitbit product updates and health trends. Ideal candidates are native or fluent Polish speakers with professional communication skills, and a genuine passion for fitness technology. Requirements: Native or fluent Polish language skills (spoken and written) are essential; a valid EU passport is mandatory. Prior customer support/technical helpdesk or client-facing experience is advantageous, though training will be provided. Strong problem-solving abilities, active listening, and a customer-first mindset. This is an on-site role in Lisbon, Portugal. What we offer: Competitive monthly salary commensurate with experience; fully paid training; comprehensive health insurance; monthly performance bonuses; one-time signing bonus of €1,500. A professional, multinational environment and opportunities for career development within a growing international company. How to apply: If you are a Polish-speaking professional with a passi

Mercier Consultancy Group is seeking a Polish-speaking Fitbit Customer Support Specialist to join our client’s team on-site in Lisbon, Portugal. The successful candidate will serve Polish-speaking Fitbit users via phone, email, and live chat, helping with device setup, syncing, troubleshooting, and navigating Fitbit’s health and wellness features across iOS and Android. Key responsibilities include delivering clear, empathetic support, guiding users through heart rate monitoring, sleep tracking, step counting, and goal management, and logging interactions in the CRM system. You will escalate complex technical issues to internal teams and stay up-to-date with Fitbit product updates and health trends. Ideal candidates are native or fluent Polish speakers with professional communication skills, and a genuine passion for fitness technology. Requirements: Native or fluent Polish language skills (spoken and written) are essential; a valid EU passport is mandatory. Prior customer support/technical helpdesk or client-facing experience is advantageous, though training will be provided. Strong problem-solving abilities, active listening, and a customer-first mindset. This is an on-site role in Lisbon, Portugal. What we offer: Competitive monthly salary commensurate with experience; fully paid training; comprehensive health insurance; monthly performance bonuses; one-time signing bonus of €1,500. A professional, multinational environment and opportunities for career development within a growing international company. How to apply: If you are a Polish-speaking professional with a passi