Inside Sales Supervisor is an on-site leadership role based in Duluth, Georgia, United States. You will build and execute DiversiTech's inside sales strategy while directly managing Inside Sales Specialists and Account Managers, balancing department leadership, coaching, and performance management with direct ownership of assigned customer accounts and revenue opportunities. This role drives growth, improves customer retention, supports national account initiatives, executes promotional campaigns, and ensures disciplined CRM and sales process execution.

Essential duties include: leading and developing the Inside Sales Specialists and Account Managers; setting department priorities, performance expectations, and sales execution standards; developing inside sales strategies that support revenue growth, customer retention, and opportunity conversion; building and managing sales pipelines, monitoring account activity, and following through on opportunities; identifying cross-sell, upsell, retention, reactivation, and market expansion opportunities through data analysis; coordinating promotions and national account initiatives; maintaining ownership of assigned customer accounts including account planning, engagement, quotation follow-up, and revenue growth activities; supporting Win Backlog Realization initiatives by coordinating activities and removing barriers; ensuring accurate maintenance of CRM data; collaborating with Sales, Marketing, Product Management, Customer Operations, Pricing, Finance, IT, and other stakeholders to execute commercial plans; preparing reports, d

Inside Sales Supervisor is an on-site leadership role based in Duluth, Georgia, United States. You will build and execute DiversiTech's inside sales strategy while directly managing Inside Sales Specialists and Account Managers, balancing department leadership, coaching, and performance management with direct ownership of assigned customer accounts and revenue opportunities. This role drives growth, improves customer retention, supports national account initiatives, executes promotional campaigns, and ensures disciplined CRM and sales process execution.

Essential duties include: leading and developing the Inside Sales Specialists and Account Managers; setting department priorities, performance expectations, and sales execution standards; developing inside sales strategies that support revenue growth, customer retention, and opportunity conversion; building and managing sales pipelines, monitoring account activity, and following through on opportunities; identifying cross-sell, upsell, retention, reactivation, and market expansion opportunities through data analysis; coordinating promotions and national account initiatives; maintaining ownership of assigned customer accounts including account planning, engagement, quotation follow-up, and revenue growth activities; supporting Win Backlog Realization initiatives by coordinating activities and removing barriers; ensuring accurate maintenance of CRM data; collaborating with Sales, Marketing, Product Management, Customer Operations, Pricing, Finance, IT, and other stakeholders to execute commercial plans; preparing reports, d