Medical Diagnostic Laboratories (MDL), a CLIA-certified clinical laboratory and member of Genesis Global Group, specializes in automated DNA based molecular analysis for a range of infectious and chronic illnesses. MDL performs PCR testing with a broad menu of testing options and focuses research in gynecology, infectious diseases, infectious arthritis, tick borne diseases, mycology, and chronic fatigue syndrome. MDL is expanding its sales force across the United States and is seeking an energetic, self-motivated Entry Level Account Manager to manage a large client base and act as a liaison between management and customers to resolve any issues. Essential Functions: - Grow client base revenues by presenting new test information, upselling and identifying new revenue sources within existing clients - Establish positive long term client relationships - Educate and train clients, research problems and coordinate solutions between the laboratory and client - Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies - Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required - Maintain knowledge of competitors and their presence in assigned territory Job Qualifications: - 1-3 years of successful customer service experience - Well developed multitasking, organizational skills, and detail orientation - Energy, motivation, enthusiasm, and integrity - Excellent written and verbal communication skills - Must demonstra

Medical Diagnostic Laboratories (MDL), a CLIA-certified clinical laboratory and member of Genesis Global Group, specializes in automated DNA based molecular analysis for a range of infectious and chronic illnesses. MDL performs PCR testing with a broad menu of testing options and focuses research in gynecology, infectious diseases, infectious arthritis, tick borne diseases, mycology, and chronic fatigue syndrome. MDL is expanding its sales force across the United States and is seeking an energetic, self-motivated Entry Level Account Manager to manage a large client base and act as a liaison between management and customers to resolve any issues. Essential Functions: - Grow client base revenues by presenting new test information, upselling and identifying new revenue sources within existing clients - Establish positive long term client relationships - Educate and train clients, research problems and coordinate solutions between the laboratory and client - Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies - Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required - Maintain knowledge of competitors and their presence in assigned territory Job Qualifications: - 1-3 years of successful customer service experience - Well developed multitasking, organizational skills, and detail orientation - Energy, motivation, enthusiasm, and integrity - Excellent written and verbal communication skills - Must demonstra