PrimeBox, a fast-growing self-storage and logistics company based in Dubai, is seeking a hands-on Customer Support Specialist to manage incoming inquiries, convert leads into customers, and support clients throughout the full service and payment process. Key responsibilities include handling inquiries via WhatsApp and phone, advising customers on storage solutions and pricing, processing bookings, maintaining CRM records, coordinating pickups and warehouse arrangements, supporting customers through the storage process, and following up on payments and outstanding balances. Requirements: 2+ years of experience in customer support, sales, or a similar customer-facing role; excellent communication and customer service skills; strong organizational and multitasking abilities; customer-oriented and proactive approach; experience with CRM systems; excellent English communication skills; UAE experience is a plus. This on-site role is based in Dubai, United Arab Emirates.

PrimeBox, a fast-growing self-storage and logistics company based in Dubai, is seeking a hands-on Customer Support Specialist to manage incoming inquiries, convert leads into customers, and support clients throughout the full service and payment process. Key responsibilities include handling inquiries via WhatsApp and phone, advising customers on storage solutions and pricing, processing bookings, maintaining CRM records, coordinating pickups and warehouse arrangements, supporting customers through the storage process, and following up on payments and outstanding balances. Requirements: 2+ years of experience in customer support, sales, or a similar customer-facing role; excellent communication and customer service skills; strong organizational and multitasking abilities; customer-oriented and proactive approach; experience with CRM systems; excellent English communication skills; UAE experience is a plus. This on-site role is based in Dubai, United Arab Emirates.