Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five countries. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio including crop protection, water management, frost control, automation, and a farm management information system. The Semios Group includes trusted brands such as Semios, Agworld, Altrac, and Greenbook.

Role Overview: We are seeking a Customer Success Specialist who is passionate about the customer experience and understands farming needs. You will help customers apply Semios technology, explain insights, and tailor communications to fit your audience. This role collaborates with Sales, Marketing, and Field Services to deliver value and outstanding service. The position offers flexible work arrangements, including fully remote or hybrid options depending on the role.

What you will do: - Pre- & Post-sales: create customer accounts, quotes and sales orders; obtain proper approvals for discounts; initiate and coordinate renewals (remote or in person); update and maintain internal systems (CRM) for your territory; log all customer communications; work with local Territory Managers to prepare for renewals or meetings; create and manage service tickets for assigned customers. - Customer Engagement: onboard customers and their teams virtually and in person; provide continuous support via phone, email, and in-app chat; represent Semios at trade shows and events; assist Territory Managers with c

Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five countries. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio including crop protection, water management, frost control, automation, and a farm management information system. The Semios Group includes trusted brands such as Semios, Agworld, Altrac, and Greenbook.

Role Overview: We are seeking a Customer Success Specialist who is passionate about the customer experience and understands farming needs. You will help customers apply Semios technology, explain insights, and tailor communications to fit your audience. This role collaborates with Sales, Marketing, and Field Services to deliver value and outstanding service. The position offers flexible work arrangements, including fully remote or hybrid options depending on the role.

What you will do: - Pre- & Post-sales: create customer accounts, quotes and sales orders; obtain proper approvals for discounts; initiate and coordinate renewals (remote or in person); update and maintain internal systems (CRM) for your territory; log all customer communications; work with local Territory Managers to prepare for renewals or meetings; create and manage service tickets for assigned customers. - Customer Engagement: onboard customers and their teams virtually and in person; provide continuous support via phone, email, and in-app chat; represent Semios at trade shows and events; assist Territory Managers with c