Key Account Manager (Personal Health) – E-Commerce

Role overview: Own end-to-end E-commerce account management for assigned online retailers, marketplaces, and digital partners in GCC countries. Forecast online sales and revenue, develop customer-specific commercial plans, and execute digital-focused sales initiatives. Build and maintain strong relationships with key e-commerce players while developing strategic online account plans to maximize category performance. Identify growth opportunities including assortment optimization, visibility enhancements, upsell/cross-sell opportunities, and new digital activation opportunities. Drive excellence in digital execution, including content quality, search visibility, online campaigns, and conversion optimization. Collaborate with cross-functional teams (Marketing, E-commerce, Pricing, Finance, Supply Chain, etc.) to deliver aligned online initiatives. Monitor and analyze digital performance metrics (traffic, conversion, share of search, availability, content compliance) to support data-driven decision-making. Manage and develop distributors involved in E-commerce operations within GCC markets. Contribute to continuous improvement of our online channel strategy, tools, and processes.

Key Account Manager (Personal Health) – E-Commerce

Role overview: Own end-to-end E-commerce account management for assigned online retailers, marketplaces, and digital partners in GCC countries. Forecast online sales and revenue, develop customer-specific commercial plans, and execute digital-focused sales initiatives. Build and maintain strong relationships with key e-commerce players while developing strategic online account plans to maximize category performance. Identify growth opportunities including assortment optimization, visibility enhancements, upsell/cross-sell opportunities, and new digital activation opportunities. Drive excellence in digital execution, including content quality, search visibility, online campaigns, and conversion optimization. Collaborate with cross-functional teams (Marketing, E-commerce, Pricing, Finance, Supply Chain, etc.) to deliver aligned online initiatives. Monitor and analyze digital performance metrics (traffic, conversion, share of search, availability, content compliance) to support data-driven decision-making. Manage and develop distributors involved in E-commerce operations within GCC markets. Contribute to continuous improvement of our online channel strategy, tools, and processes.