Position: Application Support Engineer

The Application Support Engineer is responsible for supporting, configuring, maintaining, and optimizing enterprise applications that support critical business operations. This role ensures applications remain reliable, secure, and available by monitoring performance, troubleshooting issues, implementing configuration changes, supporting integrations, and participating in upgrades and enhancements. You will work closely with business users, software developers, infrastructure, cybersecurity, and third-party vendors to provide technical expertise, resolve application issues, improve system performance, automate operational processes, and contribute to continuous improvement initiatives. Key duties include administering and configuring applications, diagnosing and resolving issues across APIs, databases, and systems, monitoring health and capacity, managing security permissions and user access, developing scripts to automate tasks, supporting deployments and change management, collaborating with cross-functional teams, maintaining technical documentation, handling incidents and service requests, generating reports and dashboards, coordinating with software vendors, and participating in disaster recovery and business continuity activities. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field and 3+ years of experience with enterprise applications, SaaS, or cloud-based systems; proficiency with REST APIs, SQL, scripting (

Position: Application Support Engineer

The Application Support Engineer is responsible for supporting, configuring, maintaining, and optimizing enterprise applications that support critical business operations. This role ensures applications remain reliable, secure, and available by monitoring performance, troubleshooting issues, implementing configuration changes, supporting integrations, and participating in upgrades and enhancements. You will work closely with business users, software developers, infrastructure, cybersecurity, and third-party vendors to provide technical expertise, resolve application issues, improve system performance, automate operational processes, and contribute to continuous improvement initiatives. Key duties include administering and configuring applications, diagnosing and resolving issues across APIs, databases, and systems, monitoring health and capacity, managing security permissions and user access, developing scripts to automate tasks, supporting deployments and change management, collaborating with cross-functional teams, maintaining technical documentation, handling incidents and service requests, generating reports and dashboards, coordinating with software vendors, and participating in disaster recovery and business continuity activities. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field and 3+ years of experience with enterprise applications, SaaS, or cloud-based systems; proficiency with REST APIs, SQL, scripting (